Customer Service Communication Skills
Resume:
Mark Brousseau
Jefferson, MA *****
***********@*********.***
Hard Working and goal orientated
Excellent people skills and communication skills
Teamwork orientated
Lead small teams to achieve individual goals
Intermediate at Word and excel
Proficient with email
Understanding the concept of running a successful business Understanding of peoples emotions and how to deescalate situations I am an individual who does not settle with satisfactory I tend to go above and beyond in my life and work.
Work Experience
Amazon Driver
Aimkhan LLC - Worcester, MA
June 2021 to May 2023
I am monitored daily from cameras and applications via work phones to make sure I am being safe and not being dangerous out on the roads.
Being customer obsessed is the term Amazon uses for our attitude toward the people who order items, this helped me do my job more efficiently as to follow exact notes and be alert as to where packages should go depending on certain situations.
Occasionally I would offer to clean the many vans lightly so that other workers didn’t have to deal with messes e
Mail Carrier (CCA)
united post office - Spencer, MA
October 2020 to February 2021
I was prompted to be at work early to fix my mail for my route have a time schedule must be followed kept track of what packages went where sometimes had to walk full route in snow learned lots from this occupation
Truck Loader
UPS - Shrewsbury, MA
January 2018 to September 2018
Handled packages
Moved boxes and various things into trucks Had a time limit Outreach Representative (Door to Door)
Trinity solar - Franklin, MA
August 2017 to February 2018
Door to door knocking
Job was to generate leads for solar professionals
Essentially I got the door "warm" for the solar professional so the sale could go smoother Coordinated small teams and picked territory that was suitable for potential solar Had daily meetings in the morning about sales and team building Education
Bachelor in Science
Worcester state university - Worcester, MA
May 2018 to May 2023
Business administration
Becker college - Worcester, MA
May 2015 to May 2015
Skills
• Physical examinations
• Microsoft word
• Time management
English
• Guest services
• English
• Communication skills
• Computer
literacy
• Microsoft excel
• Customer service
• Leadership
• Driving
• Commercial driving
• Door-to-door
• Commercial vehicle
• Warehouse experience
• Delivery driver experience
• Marketing
• Leadership
• Customer service
Certifications and Licenses
Driver's License
Contact this candidate