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Customer Service Medical Transcription

Location:
Jacksonville, FL
Posted:
January 11, 2024

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Resume:

Sherise H. Mills

**** ******* *****

Neptune Beach, FL 32266

904-***-****

ad2ot4@r.postjobfree.com

Summary

Detail-oriented and quality-driven professional seeking a new career in the medical field that will provide an opportunity for continuous learning.

Areas of Expertise

• Medical transcription

• Medical terminology

• Abstraction EHR

• Attention to detail

• Self-motivated

• Multitasking

• Problem solving

• Teamwork

• Customer service

• Communication

Education

Certificate of Completion, Medical Transcription, 1998 Florida Community College, Jacksonville, FL

Completed Excel 2010 courses

Awards and Recognition

Above and Beyond Award, Mayo Clinic, July 2012

Recognition for Excellence, Mayo Clinic, 2015

Professional Experience

Medical Scribe

Balanced Physician Care, Ponte Vedra Beach, FL February 2021 – present

• Prior to Covid transcribed in office for family practice physician Medical Transcriptionist

Mayo Clinic, Jacksonville, FL, November 2001 – January 2019

• Transcribe multispecialty clinic and hospital reports

• Routinely meet and/or exceed quality assurance requirement with an accuracy rate of 98.9% or higher

• Perform on average 44% above minimum productivity requirement Medical Transcriptionist

Intervention Project for Nurses (IPN), Jacksonville, FL, 1997 – 2001

• Transcribed intake notes for 8 licensed social workers and 1 psychologist

• Consistently maintained State of Florida guidelines Secretary

Memorial Hospital, Jacksonville, FL, 1981 – 1984

• Provided secretarial support for the inpatient/outpatient billing and collections director

• Performed payroll duties for 27 hospital employees

• Performed general clerical duties to include communicating with patients over the phone with regard to any billing questions they may have, typing, and filing Volunteer Experience

Volunteer, First Christian Church of the Beaches, 2007 – 2015

• Planned and coordinated schedules for volunteers to prepare meals for the homeless

• Estimated, purchased, and delegated all food preparation

• Demonstrated commitment to supporting individuals in need Sherise H. Mills, Page 2

Elder, Palms Presbyterian Church, 1994 – 1998

• Selected Sunday School curriculum

• Planned yearly vacation bible school for approximately 200 children



Contact this candidate