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Scrum Master Product Owner

Location:
Raleigh, NC
Posted:
January 11, 2024

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Resume:

Sridevi Yellapu

Email Id: ad2ot3@r.postjobfree.com Mobile: 908-***-****

Certifications and Training

Certified Scrum Master.

Certified SAFe 6 Agilist

Education

Master of Computer Applications

Profile Summary

Overall, 13 years of IT experience

Over 7 years of experience as a Technical Scrum Master/SAFe Agilist.

Over 6 years of high-end programming and web application development experience (Java)

Acting/acted as Technical Scrum Master/SAFe Agilist for Product teams with a focus on guiding the team towards improving the way they work. Build relationship with Product Owner and other stakeholders to facilitate team’s interaction with them.

Experience with industry standard SDLC based methodologies, including Waterfall, Agile and Hybrid Waterfall/Agile approaches. Experience in leading the transition of an organization from Waterfall to Agile

Servant Leader with a passion to help Agile teams thrive and deliver high value to the organization.

Schedule and lead Big Room Planning, Program Increment Refinement, Sprint Refinement, Scrum of SCRUMs, Sprint Planning meetings, Daily Stand-Ups, Retrospectives, and other Agile and quality ceremonies.

Facilitated and managed agile teams as a part of a larger Agile Release Train (ART) delivering value to the customer using Scaled Agile Framework (SAFe) as the agile framework and PI Planning.

As an Agile Coach, coached development teams through Agile transitions by developing a full understanding of the Scrum framework and why it benefits all parties.

Coordinated and assisted Program level Release Planning meeting (SAFe), identify dependencies.

Supported the Product Owner, assist in maintaining product roadmap and delivery deadlines, breaking down high-level business intents into workable components, and written as user stories.

Lead the adoption of Objectives and Key Results (OKRs) based frameworks to drive decision-making on various initiatives and enhance overall security strategy.

Understanding of various Agile Methodologies like SAFe, Kanban and XP apart from Scrum. Also, experience with Kanban and Scrumban.

Experience working with Agile teams using Azure DevOps for backlog and release management.

Experience with GitHub

Created, maintained, and shared metrics, team tools, burn-down and burn-up charts, progress dashboards, time tracking reports, executive reports, etc and to help with continuous improvement.

Knowledge and experience working on Alation, Data Intelligence tool.

Awareness and experience with widely successful Agile techniques: User Stories, ATDD, TDD, BDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games.

Good knowledge on using API Consumer tools (POSTMAN/SOAPUI)

Good communication skills, interpersonal skills, self-motivated, quick learner, team player

Extensive experience in working with Global Team Environment On-site – Off-shore model.

Professional Experience:

Client : Cisco

Location : Morrisville, NC

Role : Technical Scrum Master

Duration : April 2023 to November 2023

Tools : Jira/Jira Align, Confluence, Trello, Smart Sheet, Miro Board, Share Point, Teams, Cisco Webex

Worked with WFC-WPR with CISCO through Sigma Soft as a Technical Scrum Master.

Project Overview:

WPR (Workplace Resources) is a CISCO internal project which has multiple applications like Allocations, a specific budget tool, GSA (Global Shipping Applications) where the app mainly talks about the shipment of packages and goods and overall worldwide CISCO employees to create shipments, iSecure which is an asset management tool for India/China and AMS (Asset Management Tool) which is global to CISCO, ePAF( Electronic Project Authorization Form) which mainly deals with project’s total cost, IPS (Invoice Processing System) which is a platform designed to automate the end-to-end approval processing for CISCO worldwide utilities and Rental Invoices.

Responsibilities:

Managed 2 teams at a time namely WFC: WPR (WorkPlace Resources) and D&A (Data & Analytics) through continual training and productivity improvement.

Managing core Agile ceremonies in team environments. Sprint Planning, Daily Stand-up’s, Sprint Reviews and Sprint Retrospectives.

Facilitated and participated in SAFe PI Planning events and coordinated with other Scrum Masters, Product Owners, and Managers.

Facilitated System Demos, Inspect and Adapt workshops for future PI Release Management Meetings.

Assisted RTE in facilitating large-scale, program level meetings: Big Room Planning, Big Room Retrospectives, Test Case Review Meetings.

Guide teams in how to stay on track with agile techniques, fine-tuning their approach to ensure that overall strategy is being met.

Coach senior managers in agile practices to ensure adoption of best practices from the top down.

Hold stand-up meetings with cross-functional teams to review project status

Supported teams in determining resource allocations to maintain agile practices and ensure smooth project delivery

Coordinate and collaborate with teams related to project dependencies and relationships.

Implemented Agile mindset by conducting Burndown chart, Sprint Report Team velocity analysis, and continuous improvement initiatives.

Worked on tracking/assigning and updating incidents from Enterprise ServiceNow (ESP).

Worked on managing processes, procedures, coordination with business/ organizational units, stakeholder management, change management, status reporting, etc. and Coordination between Onsite and Onshore teams.

Worked on planning, organizing, monitoring, and controlling & ensuring efficient utilization of technical and administrative resources, to achieve project objectives.

Initiating bridge calls for every major escalation.

Liaising between developers and project stakeholders; fostering quality communication between engineering disciplines

Ensured that 100% of inter team risks, impediments and blockers were identified, communicated, and resolved.

Supported Product Owners with respect to grooming and maintaining Product Backlogs.

Ensuring all the Scrum activities were tracked and kept up-to date and reported.

Client : Verizon

Location : Texas

Role : Sr. Scrum Master

Duration : Nov 2021 to April 2023

Domain : Telecom/Wireless

Tools : Jira, Confluence, Trello, Jira Align, Teams, Slack

Project Summary:

Verizon Wireless is an online Shopping Application with various Mobile Plans, Mobile Devices, Home Services, 4G LTE, 5G etc.

Involved in CXP (Customer Experience Platform) which is integrated by Aggregate Services, Domain Services, PNO and Cassandra

Responsibilities:

Managed 2 teams in Domain Services at a time, namely CXP (Customer Experience Platform) and ACT-18 teams through continual training and productivity improvement.

As an Agile Scrum Project Manager, managed the successful delivery of project within the budget and on time.

Managing core Agile ceremonies in team environments. Sprint Planning, Daily Stand-up’s, Sprint Reviews and Sprint Retrospectives.

Coordinated and collaborated with teams related to project dependencies and relationships.

Implemented Agile mindset by conducting burn down chart, team velocity analyses, and continuous improvement initiatives.

Coordination between Onsite and Onshore teams.

Initiating bridge calls for every major escalation.

Working closely with QA/Release Management teams

Liaising between developers and project stakeholders; fostering quality communication between engineering disciplines

Knowledge working on API tools (SOAP/POSTMAN) and Kibana logs for debugging the issues.

Actively working with teams on Security compliance and also identifying Vulnerabilities and create corresponding Spike/User stories for engineering team to remediate the issues.

Improving team efficiencies and prod stability by introducing best practices.

Ensured that 100% of inter team risks, impediments and blockers were identified, communicated and resolved.

Supported Product Owners with respect to grooming and maintaining Product Backlogs.

Managed and reported on 100% of the tasks and activities assigned to the Scrum teams.

Worked on many features like Scrum implementation seamless for the users, including customizable Scrum boards, many visual project reports, and custom filters for backlog management

Client : Charles Schwab

Location : Texas

Project Name : Alerts Management System

Role : Scrum Master

Duration : Feb 2021 to Nov 2021

Domain : Financial

Tools : Jira, Confluence, Trello

Project Summary

Alerts are notices from Schwab to investment advisors for various reasons ranging from trading information to missing documentations. These notices may be either informational such as a change to a bond’s credit status or require immediate action such as a sellout. Alerts deliver crucial and time-sensitive information quickly via email and can also be view in SI.com, allowing advisors to quickly follow up and resolve issues.

Responsibilities:

Facilitate Daily Scrums, Sprint Planning, Retrospectives, Stakeholder meetings, Backlog Grooming, preparing Burn Down charts and software demonstrations.

Protect development team from outside distractions, impediments, or team conflicts and maintain focus on product backlog project timeline.

Bring ideas from professional facilitation, coaching, conflict management, mediation, theater and so on to help the team become a high-performance team.

Empower the team to make system and process improvements captured in sprint retrospective meetings.

Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management.

Educate and reinforce scrum methodology and agile framework to team members and stakeholders.

Knowledge working on API tools (SOAP/POSTMAN)

Assist in defining and deploying new product development processes and in facilitating the continuous improvement of existing processes.

Used JIRA to handle development issues and as Agile development tracker tool and Trello for Agile and Confluence for documentation.

Client : Citi Group

Role : Iteration Manager / Scrum Master

Duration : Dec 2016 to Feb 2021

Location : NJ, DE

Domain : Banking

Tools : IBM Rational Team Concert, JIRA

Project Summary

CitiDirect® Online Banking, Citibank’s Web-Based Corporate Banking Platform, offers browser-based, around – the - clock access to and control of trade transactions from anywhere in the world. The new application adopting the latest and products to remove scalability and capacity limitations in the existing platform to meet the growth demands, and also to free up our resources from maintaining home grown infrastructure services to focus more on delivering technical solutions to meet business needs. This project involved development of payment services for CitiDirect® and a white labeled product based on CitiDirect for Barclays.

Responsibilities:

Protect development team from outside distractions, impediments, or team conflicts and maintain focus on product backlog project timeline.

Educate and reinforce scrum methodology and agile framework to team members and stakeholders.

Used Agile methodologies and processes to coach Product owners through complex problem solving and solution strategies.

Identified 10+ complex impediments and assisted 2+teams in identifying a path to deliver on their Sprint commitments.

Spearheaded Scrum Ceremonies such as Daily Standups, Retrospectives, Sprint Planning and Sprint Reviews.

Ensured Scrum activities were tracked and kept up to date and reported.

Held stakeholder meetings to develop project visions and develop a prioritized product backlog.

Keeping the development team organized and progressing on the projects they've agreed to, in order of priority.

Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management.

Analysis of Production defects sometimes when team is in need.

Liaising between developers and project stakeholders, fostering the quality communication between engineering disciplines

Assist in defining and deploying new product development processes and in facilitating the continuous improvement of existing processes.

Used JIRA to handle development issues and as Agile development tracker tool and Trello for Agile

Client : OBI (OneBeacon Insurance)

Role : Software Engineer

Duration : May 2011 to May 2013

Location : NJ, DE

Domain : Insurance

Tools : Java, J2EE, JSF, Ajax, JSP, Servlets, Web Sphere, MySQL, Web services.

Project Summary:

OneBeacon has developed a migration strategy for the applications developed and deployed in the Visual Basic 6.0 product. This includes the re-plat forming of the Underwriter Desktop (@EAS) currently in use by Commercial Middle Market, Small Business, and Specialty Banking business units. The scope of this legacy modernization re-plat forming effort is limited solely to the client/server Visual Basic 6.0 components of the application and the functionality these components provide. The target development platform for the @EAS client/server application is a JSF/Struts Java-web based application.

Responsibilities:

• Worked as a Developer for few of the screens to be developed.

• Understanding VB code and integrating the same into Java using JSF framework.

• Was responsible for developing the functionality end to end. It includes UI design, Business development in backend, writing Unit Test cases and Integration Testing.

• Production Support, Bug Fixes within time.

Client : Qwest

Role : Software Developer

Duration : Jun 2008 to Feb 2011

Domain : Telecom

Technology : Java, J2EE, JSF and Hibernate, JSP, Servlets, Web Sphere, Web services and Oracle.

Project summary

It supports products and services from multiple lines of business which can be offered in a single consistent interface. The solution incorporates within the interface many business rules associated with the configuration and ordering of products. The solution also ensures that only those products and the services are presented which are available for that customer. This leads to significantly reduces call-handling time.

Responsibilities:

Responsible for the technical design, development, unit and integration testing.

Understanding business rules in IOE using product configuration tool “Selectica”.

Used Oracle server as the Database.

Understanding the customer requirements, mapping them to functional requirements and creating Requirement Specifications.

Involved in task prioritizing, estimation and distribution across the team.

Training the new resources in the technologies and tools used in the project.

Project Name : Alarm Point

Client : JPMC

Role : Software Developer

Duration : May 2007 to Jun 2008

Domain : Banking

Technology : Web Services, Spring Framework, XML Parsing’s, Oracle.

Project summary

Alarm Point is a critical event notification system, enabling businesses to notify and communicate with the right people when critical events affect operational efficiency.

Responsibilities:

Responsible for the technical design, development, unit and integration testing.

Was responsible for developing the XSD’s and WSDL’s. Configured the POJOs with backend tables in Hibernate to achieve the associations.

Created Views, Sequences in the oracle database and modified the existing PL/SQL stored procedures. Handling dependencies using Spring configurations and used JPA and Hibernate as the persistent side frameworks.

Followed agile software development with Scrum methodology. Attending daily standups, backlog grooming, user story pointing sessions, task breakdown, retrospective, collaboration meetings

Code analysis for proposed enhancement and coming up with estimation of efforts.

Documenting the solution with diagrams, charts, wiki pages, instructions, and application programming interface specifications.

Availability matrix and also involved in Project Scrum meetings to report the progress. Closely working with management to identify and mitigate the risks identified.

Production Support, Bug Fixes within time.

Client : OneIndia

Project Name : Demand Management

Duration : May 2006 to Apr 2007

Role : Developer

Domain : Sales

Technology : JSP 1.2, Struts, JSTL, MySQL, JBOSS 4.0

Project summary

This project is developed exclusively for the salespersons. This is basically a “Rule Engine” Wherein the “Administrator” who can access the accounts of multiple customers. This module is built so as to create customizable rules. The “Admin” will be facilitated to create a specific rule for a customer along with providing some arguments to be added. The customer will also be provided with a resource, owner by the Admin.

Initially there will be one home page where the admin needs to create a rule name along with some description. Then he can add some arguments along with some conditions. He can also assign an owner and a resource from the given pop-ups. He can also view the list of rules from the “Rules” page. The admin is also provided the facility to edit or delete a particular rule from the “Rue Details” page.

Responsibilities:

Code analysis for proposed development and coming up with estimation of efforts.

Handling daily calls with the clients and gathering requirements.

Designing & coding and development.

Handling performance improvement issues.

Testing



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