CARLA SCOTT

ad2ose@r.postjobfree.com 928-***-**** Pinetop-Lakeside, AZ 85929

Summary

A highly organized and detail-oriented professional with extensive experience in medical billing and administrative clerical support. Proven ability to accurately process and submit claims to maximize reimbursement and ensure compliance with all applicable regulations.

Experience

Banner Healthcare Mesa, AZ

PFS Representative

12/2022 - Current

May be assigned to process payments, adjustments, payor claims research and other accounts receivable work.

Works as a member of a team to ensure reimbursement for services in a timely and accurate manner.

Makes calls to insurance companies to follow up on bill status for claims.

Resubmits claims for insurance carriers for denials or claims that have not been received.

Works independently under general supervision.

Banner Imaging Mesa, AZ

PAS Representative

07/2022 - 12/2022

Greeting patients in a professional and courteous manner.

Obtaining information such as insurance, orders, outside records and ensuring patient data is up to date.

Collecting copays and/or facilitating self-payments for exams.

Answering phones and direct calls to the correct department.

Multitasking high volume calls while checking in patients.

Scheduling walk-in exams. Burn CD's and obtain signed ROI.

Summit Cancer Centers Show Low, AZ

Front Office Registrar

10/2020 - 01/2022

Pre-registration/Registration of patients for doctor's appointments, chemotherapy, and radiation.

Obtain necessary signatures.

Verify patient information and updates as needed.

Schedule follow-up appointments for patients.

Attach authorizations to patient charts.

Put in orders for patients for blood draw.

Answers and distributes all phone calls, mail and other correspondence.

Mercy Gilbert Hospital Gilbert, AZ

Patient Registrar

03/2020 - 06/2020

Gathered appropriate patient identification.

Collected and entered accurate patient demographic data.

Obtained insurance information and verified eligibility and benefits.

Determined and collected patient financial liability.

Centene Corp (Contract Position) Tempe, AZ

Customer Service Representative

08/2019 - 03/2020

Answer inbound calls for providers regarding claims for Ambetter, Allwell and Medicaid.

Document conversations with providers regarding problems and solutions for claims.

Answer inbound calls for providers regarding benefits/eligibility for Arizona Complete Health Plans.

Document conversations with providers regarding benefits/eligiiblity.

Education and Training

Ultimate Medical Academy Orlando, FL

Some College (No Degree) in Medical Billing And Coding

Skills

Front Office, High energy attitude

Office equipment proficiency, active listening,

Courteous demeanor, organizational strengths, data entry

Attention to detail, communication and problem-solving abilities.

Contact this candidate