Customer Service Business Development

PATRICIA HARTRICK

Lexington, SC ***** **********-**********@*****.***

Q

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

**/**** ** *******

EDUCATION

1989

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards.

Experienced in leading and supervising operational and sales teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more than Number years of experience. Highly effective and comfortable working with people at all levels in organization.

Business Management

Budget Administration

Administrative Oversight

Financial Planning

Verbal and Written

Communication

Small Business Operations

Cost Reduction

Financial Management

Marketing

Talent Development

Client Service

Bidding Processes

Project Estimating

Analytical Thinking

Creative Thinking

Inventory Management

Organizational Skills

Marketing Strategy

Sales Management

Leadership Abilities

Problem Solving

Adaptability and Flexibility

Owner

Aunty Pat Crafts - Lexington.SC

Product Development

Technical Expertise

Time Management

Decision Making

Customer Service

Sales Strategics

Purchasing and Planning

Financial Administration

Accounting Management

Issue Resolution

New Business Development

Start-Up Operations

Sales Development

Cost Control and Budgeting

Professional Networking

Bookkeeping

Sales Planning

Attention to Detail

Public Speaking

Performance Improvement

Vendor Relationship Management

Budget Control

Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

Implemented marketing strategies to increase brand awareness and attract new customers.

Expanded product offerings by researching market trends and

identifying potential growth opportunities. Oversaw daily operations, ensuring all tasks were completed.

accurately and efficiently by team members. Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.

Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.

Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.

Evaluated suppliers to maintain cost controls and improve operations.

Worked with marketing teams to create print and online advertisements to bring in new customers.

Prepared annual budgets with controls to prevent overages.

Managed purchasing, sales, marketing and customer account operations efficiently.

Stillman Valley - Stillman Valley, IL

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