Paige Hokenson
El Cajon, CA **021
ad2opx@r.postjobfree.com
ABOUT ME
Engaging interpersonal skills focused on customer, employee, and vendor relations. Strong attention to detail in all aspects of work. Creative thinker, innovative problem solving, and fast learner, who enjoys learning and is hands on. Leading by example, striving to have a complete understanding of business, employees’, and managements’ needs, preemptively planning delegation and workflow. EDUCATION
San Diego State University, San Diego, CA - BS Fine Art, Emphasis in Sculpture 2014 Palomar Community College, San Marcos, CA- Transfer student to SDSU Mission Hills High School, San Marcos, CA - Diploma with honors 2008 PROFESSIONAL EXPERIENCE
Operations and Product Development Manager, Kangaroo Products, Santee, CA June 2016 to Current
Managing a team of 35 employees. Daily tasks can vary and are dependent on client needs, production problems, and employee management. Extreme flexibility and prioritization of time and tasks. Kangaroo Product’s small management staff provides ample opportunities to learn new skills. Providing a tailored approach to each clients’ production and business demands. Attention to detail and building strong, honest, relationships with clients, vendors, and team members. Upper Management Payroll Inventory Control Buying
Customer Service Project
Management
Profit/Loss
Responsibility
Pricing/ cost
savings
Data collection/
entry
ERP management Scheduling
Production
Recruiting/
Terminating
Document control Travel Management Human Resources Sourcing Team Building Route Scheduling Quality Control Forklift Shipping/Receiving Preventative
maintenance
Inspect and Test
Procedures
Microsoft office
suite
Phone skills RMA’s Customer service General office skills Konica Copier Labeling Printing Delegation Cycle counts Warehouse Planning Production process
flow
Process
Improvement
Independent time
management
Lean Six Sigma Root Cause Analysis FIFO
Quality Technician, Engineering Design Assistant, Quinn Medical, San Clemente, CA - May 2014 to June 2016
Directly under the Quality Director, responsible for inspecting all incoming goods to each item’s Quality Standards and Procedures. Inspection of all returned items and root cause analysis. Attuned eye for detail and problem-solving skills. Working with engineering to redesign injection molded components. Provided documentation and detailed knowledge of the previous failures that solidify the future designs success. This design is now used across their entire product line, and the original failures were eliminated.
REFERENCES
Please inform me before reaching out to references. Tim Barnett, Quality Director of Quinn Medical, 1-949-***-****, ad2opx@r.postjobfree.com
Minerva Hernández, Quality Technician at Quinn Medical, +1-949-***-****, ad2opx@r.postjobfree.com
Steve Leiserson, Owner, and President of Kangaroo Products, 619-***-****, ad2opx@r.postjobfree.com
Quality Control Inspect and Test
Procedures
RMA’s Forklift
Shipping and
receiving
Process
Improvements
Document Control Root Cause Analysis
Product
Improvement
Phone Skills Microsoft Office
Suite
Customer Service
Inventory
Management
Quality Audits Microsoft Great
Plains ERP
Product Design
Quality Document
Creation
Six Sigma and Lean Preventative
maintenance
Warehouse
Planning