Post Job Free

Resume

Sign in

Entry Level Customer Service

Location:
Daphne, AL
Salary:
40,000-50,000
Posted:
January 11, 2024

Contact this candidate

Resume:

Courtney Bennett

To acquire an entry level position utilizing my professional office, management, and business experience to promote company growth while developing a sound standing in a professional setting.

Bay Minette, AL 36507

ad2opk@r.postjobfree.com

+1-251-***-****

Authorized to work in the US for any employer

Work Experience

Application Specialist

Access TeleCare (SOC Telemed)

June 2023 to November 2023

• Responsible for all enrollments and re-credentialing with third party carriers and government health plans

• Meet or exceed all deadline requirements for provider and communications, enrollment and follow-up

• Act as liaison to resolve credentialing related inquiries

• Report to manager any unresolved issues or missing information that cannot be obtained

• Maintain contact logs documenting requests for additional information on credentialing shared drive

• Document, maintain and crosscheck facility and provider credentials in multiple databases, including CAQH and third-party web-based databases as required

• Communicate carrier updates and changes in policies as received

• Establish and preserve quality working relationships with internal and external customers, utilizing excellent customer service skills

Credentialing Coordinator II

MultiPlan - Remote

January 2022 to June 2023

• Lead, coordinate, and monitor the review and analysis of provider applications and accompanying documents, ensuring applicant eligibility by investigating company approved credentialing systems.

• Conduct thorough background investigation, research and primary source verification of all components of the application file. Responsible for primary source verification which may include medical school, National Practitioner Data Bank (NPDB), licenses, certifications, hospital affiliations, training programs, and accreditation.

• Processes provider credentialing applications in accordance with National Committee for Quality Assurance (NCQA) standards, regulatory requirements, and policies and procedures.

• Examine, research, enter data, and gather all necessary credentialing elements to process information received from providers to support the credentialing process

• Prepare sanction files and appeals to be presented to the Medical Director and Credentialing Committee. Effectively communicate and educate providers and internal departments regarding Credentialing Committee decisions.

Strike Support-Credentialing specialist

AMN Healthcare - Remote

August 2021 to November 2021

• Complete background checks on traveling medical providers.

• Data entry

• Remote

• Electronic records

• Provide facilities with licensed and credential clinicians

• Verify credentials

Scheduler

North Baldwin Infirmary - Bay Minette, AL

September 2016 to June 2021

• Experience with: Electronic medical records, Multi telephone line system.

• Assures availability of equipment and facilities for patient surgery by communicating needs to physicians and nurses.

• Highly self-motivated and able to work independently and as a team member

• Maintains confidential department files and records.

• Functions as a customer service representative providing information and assistance with payment options.

• Responsible for all same day surgery and infusion scheduling. Patient Financial Services Clerk

Atmore Community Hospital - Atmore, AL

August 2015 to September 2016

• Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies

• Interview patients or their representative.

• Responsible for coordination of care by collecting money, patient data, identifying needs or problems relating to care, and referring patient to the appropriate health care services. Education

Associates in Office Administration

Bishop State Community College - Mobile, AL

Skills

• Medical terminology

• Insurance verification

• ICD-10 knowledge

• Accounting

• Microsoft Office (5 years)

• Clerical experience (5 years)

• Epic

• Data entry (5 years)

• EMR Systems



Contact this candidate