Janet Nicholson-Murray Tel: 317-***-****
**** **** ***** ****** *****: ****************@*****.***
Greenfield, IN 46140
Highly experienced administrative professional with a diverse set of skills and knowledge. Strong communication skills at all levels fostering individual, team, and management objectives. Exceptional organizational and time management skills to meet or exceed deadlines. Computer literate with applications in invoicing/accounting functions, data entry, collections, payroll, and taxes.
EXPERIENCE
ELWOOD STAFFING AUG 2022-NOV 2023
Material/Human Resource Administrative Assistant
Support Production Planning scanning and renaming shipping/receiving documents saving as PDF files
Prepare and maintain reports as appropriate using multiple applications for data collection
Assist Human Resources with filing, data entry and Standard Operating Procedures compliance
Create and assist with orientation, new hire files and onboarding documentation
Organize hourly and salary employee files, I-9 document and terminated employees
Constantly examine administrative effectiveness and seek better procedures
UNITED NATURAL FOODS INC OCT 2021-MAY 2022
Shipping Administrator
Printed route sheets, road-nets, and cross dock documentation daily
Assigned work schedules and prioritized routes by time of departure to ensure timely deliveries
Using company software researched outages and filled deleted product if applicable
Completed all driver packets with appropriate documentation for product delivery
Invoiced all trucks in a prompt and timely manner once selection completed
LIQUID TRANSPORT CORP APRIL 2017-OCT 2021
Billing Auditor
Temp to hire, Pinnacle Partners Staffing Solutions, April 2017-September 2017
Managed and maintained all assigned accounts accurately and in a timely manner making all appropriate corrections
Reviewed and reconciled driver paperwork for billing and payroll administration and addressed all incoming terminal inquiries
CREDIT COLLECTION SERVICES NOV 2015-APRIL2017
Collection Specialist
Temp to hire, KBW Financial Staffing & Recruiting, November 2015-February 2016
Delivered exceptional customer service on all collection calls maintaining a professional and calm demeanour using appropriate scripts
Provided debtors available payment plans and instalment agreements to ensure payment in full for creditors
Surpassed weekly performance goals placing in the top five Collection Specialist for the company
STUDENT TRANSIT FEB 2014-SEPT2015
School Bus Driver
Obtained and maintained legal Indiana Operators License for operation of a Public-School bus
Adhered to assigned routes accomplishing timely and safe pick-ups and drop-offs for K-12 students
Promoted and maintained positive influence with all riders
Effective communication with school faculty and parents as necessary and required
Janet Nicholson-Murray (Continued)
HOLDING WITHIN-SELF EMPLOYED MAR 2012-SEPT 2015
Massage Therapist
Communicated with clients about health history, treatment expectations, services, and procedures
Utilized proper and effective massage techniques while ensuring safety and satisfaction
Maintained confidentiality of patient records while administering long term care plans
UNITED NATURAL FOODS INC SEPT 2005-NOV 2011
Shipping Administrator
Confirmed, uploaded, and batched trucks in order of departure relaying all changes to designated schedule
Deleted all pre-waves and converted to automatic replenishments
Prepared and distributed all schematics for loading by and to each department
Administered and maintained UPS and DHL orders to ensure cost efficiency
Invoicing, order processing, and order selection support as needed
EDUCATION
CARMEL SCHOOL OF MASSAGE AND HEALING ARTS MAR 2012-MAR 2013
Massage Therapist
Deep tissue, Ortho-Bionomy, Hot Stone Therapies
IVY TECH COMMUNITY COLLEGE SEPT 1996-MAY 2001
Associates Degree of Applied Science
Graduated with high honours; 3.9 GPA
Member of Phi Theta Kappa
HIGHLIGHTED SKILLS
Customer service
Exceptional communication skills
Time management and prioritization
Problem solving skills
Extremely organized
Ability to multi-task efficiently
Microsoft office suites
Transportation background and knowledge
Adaptability
Team player who can also work independently
References upon request