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Customer Service Environmental Services

Location:
Fort Lauderdale, FL
Salary:
$15 hourly
Posted:
January 11, 2024

Contact this candidate

Resume:

Aaron Harmon

Fort Lauderdale, FL *****

ad2oot@r.postjobfree.com

+1-727-***-****

Twenty years’ experience in Food Service. Self-motivated, multi-task oriented Ten years’ experience environmental service and superior organizational skills. management Excellent managerial skills and

(custodial/janitorial). leadership ability.

Self-starter with excellent verbal, written, Proficient in MS Word. and interpersonal skills Work Experience

Environmental Services Manager

Sodexo ( Browardhealthcare ) - Fort Lauderdale, FL February 2021 to Present

Customer service, manage employees,scheduling,interview,inspections,rounding,training,bed through put,monitoring front line staff,delegating,administrative,coordinating,. Site Custodial Manager

Performance Clean - St Petersburg, FL

February 2020 to December 2021

• Delegated, quality inspections, staffed, chemical usage training, coached, daily reports, administration, operated floor machinery, supply ordering.

Director of Housekeeping

Next Level - Saint Petersburg, FL

January 2020 to February 2021

• Manages and supervises the Environmental Services, laundry, and floor care staff.

• Provides leadership support, coordination and guidance to ensure that quality standards, inventory levels, safety guidelines and customer service. expectations are met.

• Maintains records of income and expenditures, supplies, personnel equipment.

• Secure and assure that all equipment is maintained and in working order.

• Acts as a liaison between building occupants or administrators and HCSG staff.

• Assists in training, quality control and in -servicing staff and touring building several times per day to assess work quality.

Environmental Services Account Manager

Healthcare Services Group - St Petersburg, FL

November 2018 to July 2019

• Manages and supervises the Environmental Services, laundry, and floor care staff.

• Provides leadership support, coordination and guidance to ensure that quality standards, inventory levels, safety guidelines and customer service expectations are met.

• Maintains records of income and expenditures, supplies, personnel equipment.

• Secure and assure that all equipment is maintained and in working order.

• Acts as a liaison between building occupants or administrators and HCSG staff.

• Assists in training, quality control and in -servicing staff and touring building several times per day to assess work quality.

Assistant Environmental Services Manager

Aramark - Charlotte, NC

June 2016 to August 2018

• Maintained friendly, efficient, positive customer service attitude toward customers, clients, and co- workers and responded to customer needs.

• Assisted in communication with Client.

• Overseen custodial and housekeeping activities.

• Reviewed job orders and specification to determine material and labor to complete to project.

• Assisted in coordinating the activities of employees in custodial and housekeeping to utilize staff, materials and equipment.

• Toured and inspected the facility to ensure total quality management requirements in custodial and housekeeping operations.

• Responded to the request of department managers and directors.

• Maintained compliance with ARAMARK’s standards of operation, client and within ARAMARK’s Business Conduct Policy. Maintains all records and reports necessary to regulations and codes.

• Maintained compliance with all requirements of Federal, State, and local regulations and guidelines including the Civil Rights Act of 1964, as amended, the Age Discrimination in Employment Act of 1967, as amended, and the Americans with Disabilities Act, as amended.

• Understood departmental expenses such as supply need and labor costs to maintain budget conditions.

• Ensured the accuracy of employee timesheets.

• Ensures all areas were properly stocked with supplies.

• Assisted in the training and development of employees.

• Performed all other related duties.

• All other duties as assigned.

Retail Cleaning Site Supervisor

A Services Group - Concord, NC

December 2015 to May 2016

• Responsible for the hiring and training of new personnel, to included providing guidance on departmental procedures.

• Enforced Occupational Safety & Health Act for both employees and residents.

• Prepared employee schedules, payroll, financial reports and maintained employee files.

• Performed routine inspections to ensure cleanliness of residents’ rooms and laundry according to company guidelines.

• Monitored and maintained budget expenses for equipment, inventory, and labor. Environmental Service Director

UNCC - Charlotte, NC

December 2014 to October 2015

• Responsible for the hiring and training of new personnel, to included providing guidance on departmental procedures.

• Enforced Occupational Safety & Health Act for both employees and residents.

• Prepared employee schedules, payroll, financial reports and maintained employee files.

• Performed routine inspections to ensure cleanliness of residents’ rooms and laundry according to company guidelines.

• Monitored and maintained budget expenses for equipment, inventory, and labor. Environmental Service Director

Genesis Healthcare - Salisbury, NC

June 2014 to October 2014

• Responsible for the hiring and training of new personnel, to included providing guidance on departmental procedures.

• Enforced Occupational Safety & Health Act for both employees and residents.

• Prepared employee schedules, payroll, financial reports and maintained employee files. Performed routine inspections to ensure cleanliness of residents’ rooms and laundry according to company guidelines.

• Monitored and maintained budget expenses for equipment, inventory, and labor. Environmental Services Manager 2

Sodexo (Palmetto Hospital) - Columbia, SC

March 2013 to June 2014

• Responsible for training, coaching and instructing employees in their nightly responsibilities.

• Handle all SRC calls and work closely with the Charge Nurse on duty.

• Tele-Tracking

• Responsible for completing the end of shift reports.

• Performed routine inspections to ensure cleanliness of areas that have been assigned to employees according to company guidelines.

Environmental Services Director

Liberty Nursing & Rehabilitation Center - Charlotte, NC June 2011 to October 2012

• Responsible for the hiring and training of new personnel, to included providing guidance on departmental procedures.

• Enforced Occupational Safety & Health Act for both employees and residents.

• Prepared employee schedules, payroll, financial reports and maintained employee files.

• Performed routine inspections to ensure cleanliness of residents’ rooms and laundry according to company guidelines.

• Monitored and maintained budget expenses for equipment, inventory, and labor. Housekeeping Supervisor

Healthcare Services Group - Charlotte, NC

December 2007 to May 2011

• Responsible for the hiring and training of new personnel, to included providing guidance on departmental procedures.

• Enforced Occupational Safety & Health Act for both employees and residents.

• Prepared employee schedules, payroll, financial reports and maintained employee files. Performed routine inspections to ensure cleanliness of residents’ rooms and laundry according to company guidelines.

• Monitored and maintained budget expenses for equipment, inventory, and labor. Environmental Services Supervisor

Carolina Medical Center - Charlotte, NC

February 2006 to October 2007

• Provided training for new personnel on proper procedures on janitorial maintenance.

• Enforced Occupational Safety & Health Act for both employees and patients.

• Maintained hospital compliance and ensured maintenance personnel adhered to all regulations.

• Prepared and initiated annual personnel evaluations. Environmental Services Supervisor

Interstate Cleaning Corp - Charlotte, NC

February 2003 to February 2006

• Responsible for the hiring and training of new personnel, to include providing guidance on departmental procedures.

• Prepared employee schedules, payroll, financial reports and maintained employee files.

• Performed routine inspections to ensure cleanliness of all common areas of the mall.

• Monitored and maintained budget expenses for equipment, inventory, and labor Education

High School Diploma in Occupational Arts

Indian River High School - Frankford, DE

September 1975 to May 1983

Skills

• Twenty years' experience in Food Service. Self-motivated, multi-task oriented Ten years' experience environmental service and superior organizational skills. management Excellent managerial skills and

(custodial/janitorial). leadership ability.

Self-starter with excellent verbal, written, Proficient in MS Word.

• Floor care

• Environmental services

• Quality management

• Quality assurance

• Laundry

• Management

• Hospital experience

• Internal audits

• Project management

• Budgeting

• Account management

• Strategic planning

• Buffing

• Customer service

• Administration

Languages

• English - Fluent

Military Service

Branch: United States Army

Service Country: United States

Rank: Specialist

May 1979 to August 1983

Supply specialist, computer operates, aviation support. Commendations:

Army Accommodation, Project certificate

Certifications and Licenses

N/A



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