CHRISTYLANIUM MCKEEVER

Indianapolis, IN *****

317-***-**** - ad2ooq@r.postjobfree.com

PROFESSIONAL SUMMARY

Career Focused and dedicated Insurance Professional motivated to provide superior customer service and drive sales through cold calling, referrals and strategic outside marketing activities. Summary of Skills Active Life, Accident & Health Insurance License with the Indiana Department of Insurance, Annuity Licensed Customer Advocate Excellent Communication Skills Cold Calls Self-motivated Results-driven Life & Health Agent accomplished in bringing in new customers and maximizing revenue. Well-versed in different insurance plans and competitor offerings. Persuasive communicator with personable style. Licensed in 50 States. SKILLS

Health Insurance Industry Knowledge

Strategic Initiatives

Referral Generation

Consultative Selling Techniques

Direct Marketing

Health Insurance Sales

Customer Experience

Investment Options

Cold Calling

Customer Referrals

WORK HISTORY

08/2022 to Current Health Insurance Agent

Humana

Analyzed customer needs to provide customized insurance solutions. Monitored changes in health insurance laws and regulations to verify continuous compliance.

Developed tailored health insurance plans to meet individualized client needs. Negotiated with insurers to secure industry-leading health insurance coverage for clients.

Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.

Conducted annual reviews of existing policies to update information. 12/2021 to 07/2022 Life Insurance Agent

SelectQuote

Maintained high standards of customer service by building relationships with clients.

Educated clients on insurance policies and procedures. Finalized sales and collected necessary deposits.

Negotiated with customers and insurance companies to secure favorable policy terms.

Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

02/2019 to 11/2021 Sales Support Specialist

UnitedHealth Group

Handle customer inquiries, 30-50 calls per day, regarding health insurance products including answering plan questions and providing enrollment support. Built relationships with customers and community to promote long term business growth.

Contributed to event marketing, sales and brand promotion. Collaborated with sales and marketing teams to create and execute promotional campaigns.

01/2013 to 02/2019 Agent

TransAmerica Agency Network, Independent Insurance Interview prospective clients to learn about their financial needs and discuss any existing coverage

Promote agency products to customers in person, writing or over the telephone. Maintained high standards of customer service by building relationships with clients.

Educated clients on insurance policies and procedures. Finalized sales and collected necessary deposits.

EDUCATION

High School Diploma

Gateway Technical College - Kenosha, WI

Licenses & Certifications

Life, Health, Accident Annuities

ADDITIONAL INFORMATION

Consistently generated additional revenue through skilled sales techniques. Promoted to Senior Loan Officer after two years of employment. Exceeded sales objectives in 2006. Booked $1,856,233 in new money versus goal of $1,700,000. Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts. Consistently maintained an outstanding rating on reviews with HSBC, including earning an incentive trip to Miami, Florida for outstanding performance. Customer Service acknowledgement January 2006.

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