Jazelle Slaughter

Atlanta, GA *****

ad2ood@r.postjobfree.com

+1-762-***-****

Looking for new opportunities to broaden my career spectrum and learn additional skill set. Willing to relocate to: Stone Mountain, GA - Tucker, GA - Augusta, GA Authorized to work in the US for any employer

Work Experience

Courier/Independent Contractor

Atlanta, GA

February 2009 to Present

Limousine Service for clients

Medical Equipment, Prescription and Retail courier CSR - Customer Service Representative

Everise - Remote

October 2022 to October 2023

Verification of benefits, scheduled transportation Scheduling of providers appointments check claims

File grievance and appeals

Update payment method

Addresses

Phone numbers

Outbound calls

Contacting of networks for dental and vision

Verified benefits for Humana and Careplus de-escalation of dissatisfied members problem solving Investigation of files of members

Transportation

Call Center

Desk Attendant/Night Auditor

Heritage Innc - South Bend, IN

September 2006 to February 2007

• Answered phones and greeted customers. Directed calls to the appropriate designations

• Checked and checked out customers

• infants and toddlers in the lobby

• cleaned and stocking of rooms for the next guest

• Audited daily profits

• Cashier and credit card machine

• Room sales and faxing

Patient Care Technician

Saint Joseph Regional Medical Center - South Bend, IN March 1999 to November 2003

Patient Care Tech (Oncology)

• Performed vitals performed, and, various lab tests

• Efficient in filing, charting, and documenting

• Examined patients during the Nurses with examinations and procedures for admittance

• Direct patient care

Education

Associate in Science

Ultimate Medical Academy - Clearwater, FL

March 2022 to Present

Associate's degree in Criminal Justice

Daymar College - Nashville, TN

July 2018 to February 2019

Associate's degree in Laboratory Tech

Georgia Piedmont Technical College - Clarkston, GA August 2014 to May 2015

medical assistance diploma in Medical Assisting

American Professional Institute - Nashville, TN

March 2013 to June 2014

Associate's degree in Medical Assisting

Michiana College - South Bend, IN

March 2012 to June 2013

Associate Degree in Nursing in Pre-nursing

South Western Michigan College - Dowagiac, MI

August 1996 to May 1997

Skills

• Injections

• Medical Records

• Patient Care

• Phlebotomy

• Vital Signs

• Microsoft office (5 years)

• EKG

• Filing

• Microsoft Word

• Scheduling

• Venipuncture

• Receptionist

• Customer Service

• Excel

• Outlook

• Cash Handling

• Critical Care Experience

• Infection Control Training

• Medical Office Experience

• EMR Systems

• Laboratory Experience

• Caregiving

• Hospital Experience

• Microsoft Excel

• English

• Laundry

• Triage

• Medical Terminology

• Customer support

• Computer skills

• Insurance Verification

• Nursing

• Phone Etiquette

• Medical Billing

• Behavioral health (2 years)

• Communication skills

• Windows

• Typing

• Epic

• Guest Services

• Medical Scheduling

• Workday (1 year)

• Avaya (1 year)

• Genesis (1 year)

• Medicare (1 year)

• DME (1 year)

• Medicaid

• Inbound (1 year)

• Anatomy Knowledge

• Employee Orientation

• Medical documentation (10+ years)

• Medical transportation experience (1 year)

• Document review (5 years)

• Case Management

• HIPAA (10+ years)

• Knowledge of phelbotomy tests

• Insertion of foley catherters

• Discontinuation of I.V. sites

• Bladder scans

• Medical terminology

• Epic

• HIPAA

• Anatomy knowledge

• Customer service

• Medical records

• Typing

• Vital signs

• Front desk

• Cash register

• Windows

• Cash handling

• Guest services

• Hospital experience

• Remote access software

• Critical care experience

• Computer Networking

• Active Directory

• Windows

• Software troubleshooting

• Research

• VPN

• Telecommunication

• Workday

• Web accessibility

• Computer networking

• Analysis skills

• Negotiation

• inbound calls

• Outbound calling

• EMR systems

• Criminal Justice

• Cold calling

• Documentation review

• Courier

• Strong communication (10+ years)

• desire to help others find the perfect accommodations. (10+ years)

• commitment to delivering outstanding service. (10+ years)

• Attention to detail (10+ years)

Certifications and Licenses

Driver's License

Contact this candidate