Administrative Assistant Customer Service

**********@*****.***

647-***-****

CALGARY, AB, CANADA

SKILLS

WORK EXPERIENCE

Office Administrative Assistant

BK TRUCK AND TRAILER SERVICES LTD. 06/2022 – 08/2023, Mississauga, ON Full hands-on QuickBooks software, such as invoicing, billing etc. Create and maintain customer records including contact and payment information. Pay invoices by verifying transaction information, scheduling, preparing disbursements, and obtaining authorization of payment.

Maintaining financial historical records by filing accounting documents, customize the company invoice form and other forms, such as sales receipts and estimates (plus only) as needed. Create and maintain vendor records, including contact information, payment terms, and any other information required.

Reconcile bank accounts and perform account analysis on assets and liability accounts, Assist vendors and customers about their bills and invoices.

Maintain record of purchase orders, work orders and bank statements. Customer Service Representative (Team Member)

Tim Hortons 09/2021 - 07/2022, 25 Peel Centre, Brampton, ON, CA Greeted customers and maintained a high level of customer satisfaction by responding promptly to inquiries and complaints.

Took food orders, prepared food orders, and served to customers. Run Cash Registers and kept store clean and sanitized. Developed strong relationships with managers and staff, creating a cohesive and productive team within a deadline driven environment.

Merchandise Handler

GAP Inc. 07/2021 - 09/2021, Brampton, ON, CA

Fulfilled orders by packaging necessary materials and preparing them for shipment, Stored materials in appropriate areas,

Managed and catalogue inventory with consistently updated records, Had Operate machinery such as forklift,

Tracked inventory levels and make recommendations for purchases when supply is low Comply with safety regulations.

EDUCATION

Diploma in Business Management in Human Resources

Lambton College, Mississauga 09/2020 - 04/2022, Mississauga, CA Bachelors in commerce

University of Delhi 07/2016 - 07/2019, Delhi, India EMRANJEET KAUR

Administrative Assistant

Creative and resourceful individual with extensive customer-service based work experience and intensive technical skills.

Excellent communication

and interpersonal skills,

Ability to deal with

clients effectively by

listening to their point of

view and answering their

questions.

Very reliable, organised,

takes initiative, confident,

dedicated, and hard-

working,

Ability to work in a team,

flexible, respectful, and

supportive of team

members,

Good knowledge of

computer skills including

MS Word, MS Excel, MS

PowerPoint, QuickBooks,

and outlook,

Works well under pressure

and manages conflicts and

disputes at workplace.

Very outgoing and

motivated to learn and

adapt in new

surroundings.

LANGUAGES

English, Punjabi, Hindi

Full Professional

Proficiency

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