Marina Hyatt

**** * ***** * ***, Tulsa, Ok *****

ad2okw@r.postjobfree.com

719-***-****

OBJECTIVE: Seeking a rewarding remote position in customer care where my experience, personal ability and commitment to professionalism would be valued.

EXPERIENCE:

04/22-Present Robert Half Talent Solutions

Various Assignments

Assist with overflow tasks including word processing, data entry and Internet research tasks

Support diverse projects

oEnsured FCC compliance and assisted with reporting efforts regarding political campaign advertising at national, state and local levels.

oReconciled invoices and account statements for multiple locations

03/17-04/22 Coreslab Structure (Tulsa) Inc

Office Manager

Respond or route all incoming telephone calls

Match and code invoices, as well as resolve A/P issues

Process word processing, faxing, and filing tasks for staff

Prepare data for computer entry by compiling and sorting information; establishing entry priorities and performing data entry

Manage relationships with key suppliers to maintain quality of goods, timely delivery and compliance to terms of contracts

Receive, review, and distribute incoming mail according to specified procedures

03/15- 08/16 HireRight

Care Specialist

Provide customer service via inbound telephone calls. Responsible for facilitating customer support and assisting with hiring procedures.

Research issues hindering applicant’s hiring process. Facilitated the applicant’s conclusion of the hiring process.

08/14 – 03/15 Capital One

Senior Representative Specialist

Provide customer support, awareness, and education through inbound calls.

Capture appropriately consented customer information.

Maintain accurate and thorough conversation logs.

03/06 – 04/14 Tucson Towing

Dispatcher

Managed roadside service technicians to clients in need of assistance.

Designed new systems / forms for improved efficiency.

Digitized company invoice system and ensured all third-party purchase orders were paid.

SKILLS: Customer service driven, detail oriented, organizational skills, and excellent verbal/written communication skills. Proficient in MS Word and Excel.

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