Madai Rodriguez Arteaga

Summerville, SC

859-***-**** ad2okj@r.postjobfree.com

PROFESSIONAL SUMMARY

Upcoming Electronics Engineering Technology graduate with a background in military service, the banking industry and customer service. Has studied designing, configuring, troubleshooting, and programming circuits while conducting Lab assignments, constructing components, subunits, along with simple models or adapts standard equipment. Experience in troubleshooting and correcting malfunctions.

Competencies Highlight:

Bilingual

Creativity

Attention to detail

Problem-solving

Innovation

Communication skills

Teamwork

Ability to work under pressure

Meet expectations

Flexible, reliable, hard worker

Motivated self-starter with a strong desire to learn

Advance knowledge of PC and computer software

Professional appearance attitude and demeanor

TECHNICAL SKILLS & QUALIFICATIONS

Active Secret Security Clearance

Software / Programming: NI Multisim, LabVIEW, PLC (Programmable Logic Controllers), Microsoft Office Suite (Word / Excel / PowerPoint / Access / Outlook / Visio)

Electrical Equipment / Tools: Digital / Analog Multimeters, Digital / Analog Oscilloscopes, Semiconductors, Printed Circuit Boards, Shortboards, Microprocessors, Resistors, Transistors, MOSFET (Metal–Oxide–Semiconductor Field-Effect Transistor), Capacitors, Terminal Blocks, RJ-45 cable Assembly, Crimping Tools, Wire Strippers, Sirens, Alarms, Timers, LEDs, Power Supplies, Hot Air Guns, Shrink Tubes, Frequency Generators, DAQ Controllers, Breadboards, Inductors, Jumper Cables, Voltage Generators

Troubleshooting: Analyze Electrical Schematics / Diagrams, Component Replacement, Circuit Analysis, troubleshooting

EDUCATION

Associate of Applied Science Degree in Electronics Engineering Technology

ECPI University, Charleston, SC Graduation Date- August 2022

Key Coursework: Logic and Design, Networking, Electric Circuits (I / II / Lab), Semiconductor Devices, Electronic Systems Applications, Digital Systems (I / II), Computer Configuration (I / II / Lab), Computer Algebra, Pre-Calculus

BS Electronics Engineering Technology, concentration in Mechatronics

ECPI University, Charleston, SC Graduation Date-August 2023

Key Coursework: Apply basic knowledge of mathematics, science, and engineering to solve engineering problems. Integrate various systems containing hardware and software components. Synthesize hardware and software solutions to meet specific operational requirements of engineering problems. Interpret testing results to solve technical problems and improve processes. Apply written, oral, and graphical communication in both technical and non- technical environments.

Perform as an effective team member or leader. Create 2D and 3D designs for engineering parts using CAD software. Implement hydraulic and pneumatic systems. Analyze forces and their effects on systems.

EXTERNSHIP

Extern Technician Guideline Geo Americas Inc. Summerville, SC July 2023- August 2023

Gained skill set of basic electronics troubleshooting, soldering/desoldering, and hands on experience with geophysical equipment repairs.

WORK EXPERIENCE

12W- Carpentry and Masonry Specialist Army National Guard Walterboro, SC 2020- Present

As a Carpentry and Masonry Specialist, have the skills needed to handle a variety of carpentry and masonry duties, building important structures for the Army using hand and power tools, lumber, concrete, stones, and bricks. Help combat engineers build structures to respond to rough terrain and environmental hazards.

Bilingual Relationship Manager Bank of America Charleston, SC 03/2019 – 02/2020

Assessed client needs by identifying/ recommending solutions, while building/ managing client relationships. Provided clients with a personalized rewarding experience. Partnered with experts in small business, lending, and investments. Built relationships and worked with a team of client professionals by making a real impact on client’s financial needs, life events, and financial aspirations.

Bilingual Personal Banker II Fifth Third Bank Lexington, KY 11/2016 to 03/2019

Acted in sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services, and retention of customers. Was responsible for selling a full range of banking products and services to meet existing and prospective customer needs, while providing specialized care and service. Utilized and promoted the consultative sales and service process, used the prescribed tools and interacted with the staff for the referral activity.

Bilingual Branch Sales & Services Representative PNC Bank Lexington, KY 03/2013 to 11/2016

Acquired and deepened the branch customer base through a variety of proactive sales and service activities. Managed the customer experience by identifying opportunities to improve the customer’s financial wellbeing. Collaborated with ecosystem partners to grow customer’s share of wallet. Positioned solutions to drive new revenue and customer loyalty. Drove proactive sales conversations through internal and outbound interactions with a defined sales process including: outbound calling service to sales, teller interactions, appointment setting, and effective lobby engagement, ultimately elevating client loyalty.

Bilingual Customer Representative Xerox.Com Lexington, KY 12/2013 to 03/2014

Assisted incoming calls from members and providers for Medicaid. Assisted customers to find a PCP, medication refills, etc. Reviewed pending payment approvals for providers.

Store Manager Lancaster Beer and Food Mart Lancaster, KY 06/2011 to 12/2013

Was responsible for day-to-day operations, ordering merchandise, scheduling, training, and supervising employees. Provided an excellent store image and experience to obtain customer loyalty and bring profit to the store. Oversaw all expenses, labor, inventory, cash, and shortages.

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