CONTACT ME

973-***-****

ad2oj3@r.postjobfree.com

Mountain Lakes,(6.5 miles to

Parsippany),New Jersey

https://www.linkedin.com/in/ni

nagdsylva

LinkedIn.com/username

AREAS OF

EXPERTISE/SKILLS

• Sales Force Lightening (Case

Management)

• Documentation

• Cross Team Collaboration

• Change Management

• Learning Agility

• Attention to detail

• Cultural sensitivity

• Excellent communication &

Written Skills

• Active Listening

• Onboarding

• Microsoft Office Suite

• HR Information system

Conflict Resolution

NINA GANDHI

An experienced Life Events specialist and a key team member of the HR teams resulting in a strong impact on operational management/support towards employee wellness

WORK EXPERIENCE

Bank Of America-Project Manager- Global HR supporting Life Events Services

-on Contract -Working Remotely, NJ • 10/2021 – 01/2023 As key team member of BofA HR consultants provided HR support,advice and benefits framework alignment for over 2000+ employees impacted by Coronavirus during the critical pandemic and post pandemic phase and helped employees navigate this major life event– connecting them to internal and external resources, benefits, counseling and other support options.

• Provided tier 1 support as first point-of-contact support via incoming calls/emails/requests/chat requests focused on employee resolution .All this tier 1 support was provided through a specialized contact center for Life Events Services group and also worked with managers and broader HR team to resolve Tier 2 escalations.

• Trained in Critical Events Support provided support to 50 +employees impacted by Hurricane Ian to help navigate natural disaster, violence or house fire employees .

• Worked in Medical Accommodations team to assess an employee accommodation needs as per American Disabilities Act 1990.

• Responsible for delivering end-to-end case management support to employees and managers by partnering with Life Events /HR/Employee Relations/Medical Benefits teams at BofA.

Amplo Global Inc. - Human Reources Lead

Piscataway, NJ • 06/2019 - 07/2020

An AI -driven company committed to empowering an organization take control of its future in ever changing digital world.

• Pioneered the initial set up of the entire HR operations for the startup group of 40 employees in the U.S and India locations .Oversaw the human resources responsibilities and activities of the organization Leads2Business Solutions Pvt .Ltd - HR Operations Advisor Delhi, India • 05/2015 - 06/2019

For a family run consultancy

AWARDS

Timken Achievers Award -, 2007

for single minded focus in

successful and timely delivery of IT

staffing requirements through

vendor management and alternate

hiring strategies.

Mastek:Customer Service

Excellence Award - 2006 for

providing exemplary services to the

Mastekeer Development cell.

Health Insurance Portability and

Accountability Act 1996 training by

BofA-2022.

EDUCATION & CREDENTIALS

Narsee Monjee's Institute of

Management Studies

Mumbai,India • 04/2006

MBA: Human Resource

Management & Development

Sophia College,The University Of

Mumbai

Mumbai • 05/2000

Bachelor of Arts: Economics

Single Major

Personal Break - Career Hiatus

Delhi, India • 04/2008 - 05/2015

Timken Engineering and Research India Pvt. Ltd - Sr.Analyst -HR Bangalore, India • 11/2006 - 04/2008

Timken India Limited is a subsidiary of the engineering conglomerate The Timken Company .

• HR Interface for IT-Application and IT-Infrastructure business division of 150+ employees from Policy formulation to execution on Recruitment .

• Extensive recruitment approx. 50 + candidates for developer support business clusters with a focus on skills like SAP,system admin and technical support.

Mastek Limited - HR Executive

Mumbai, India • 02/2003 - 01/2006

Mastek Limited is an Indian multinational information technology company.

• Spearheaded the Induction/Onboarding process at Mastek at an operational & strategic level

• Onboarded 300+ new hires

• Co-ordinated and implemented 100+ training sessions and 24+ induction sessions

Larsen & Toubro Infotech Limited-On Contract - Assistant HR Mumbai,, India • 04/2001 - 01/2003

LTITL is an Indian multinational information technology company

• Core team member instrumental in executing and administering the Annual Increments Exercise/Lateral fitments pertaining to compensation for all employees for two consecutive years for employees at all levels in the organization.

Contact this candidate