Supply Chain Customer Service

Nalani Allbrook-Kirlew

551-***-**** Vacaville, CA 95688

****************@*****.***

PROFESSIONAL SUMMARY

Inventory Control Specialist and Army Veteran leveraging proven experience in Inventory Management, Customer Service, and Supply Chain Operations. Accomplished in supporting effective processes and large-scale logistics functions for multi-million-dollar projects. Professional under stress with the ability to manage multiple projects, execute contingency plans, and meet tight deadlines while guiding critical analysis and continuous process improvement. Customer-focused professional with the ability to follow guidance and standard operating procedures. Advanced expertise in utilizing supply chain management information systems, following invoices, and shipping manifests while ensuring compliance with local laws and regulations. Career supported by Secret Security Clearance.

Shipping & Receiving

Supply Chain Management

OSHA Compliance

Inventory Management

Organizational Skills

Productivity

Reports

Operation Planning

Quality Assurance

PROFESSIONAL EXPERIENCE

United States Army Various Locations JUL 2020 – NOVEMBER 2023

Inventory Control Specialist

Sustained specialized property accounts and records consisting of 200K+ pieces of equipment, provided customer assistance, screening references, and data searches utilizing the Global Combat Support System (GCSS-ARMY)

Coordinated request, receipt, issue, and accountability of individual, organizational, installation, and expendable supplies and equipment; managed an asset-visibility section valued at $2M

Maintained contact with customers and other offices regarding program requirements for urgent requests, critical shortages, or other special items

Collaborated with a team of 20+ employees to verify supply levels, manage files, and update system inaccuracies

Established and managed monthly budgets of $5K+ based on past and present projections and executed strict management to ensure resources were available for the budgeted period

Prepared survey reports when the non-expendable property was lost, damaged, or destroyed

Administered and controlled property books, inspected equipment and supplies to note overages, shortages, or damages before creating detailed reports, and monitored and managed yearly/quarterly/monthly allocations/budgets for material reports

AMAZON EDISON, NJ May 2020–Jul 2020

Picker

Assumes responsibility for finding items on storage shelves or in rooms using barcodes or serial numbers.

The process of locating and retrieving a product that’s been ordered

McDonald’s East Orange, NJ Jan 2020– May 2020

Cashier

Customer Service

Register in drive thru and lobby

Tommy Hilfiger Elizabeth, NJ Nov 2018– Mar 2020

Sales Associate

Customer service

Restocking and replenishment of the sale’s floor

Inventory

NALANI ALLBROOK-KIRLEW PG. 2

EDUCATION

HIGH SCHOOL DIPLOMA EAST ORANGE CAMPUS HIGH SCHOOL

Technical competences

Software: Microsoft Office Suite 365 (Word, Excel, Outlook, PowerPoint, TEAMS)

Operating Systems: Dell Laptop, Acer Microsoft windows

Contact this candidate