MICHAEL AUTREY

Lake Worth, Florida ***** 561-***-****

ad2ogk@r.postjobfree.com

SUMMARY

An analytical and dedicated customer support professional with demonstrated background in accounts receivables, financial management, trend analysis, strategic planning, organizational development, claims examination, customer service, report preparation, and budget administration. Excels at prioritizing multiple competing tasks in fast-paced environments. A dynamic leader in directing operations, maintenance, and support of complex systems. Utilizes strong interpersonal skills to maintain working relationships with vendors, cross-functional teams, and senior executives. Proven success in generating cost savings and consistently achieving goals.

EXPERIENCE

TBC CORP. Palm Beach Gardens, Florida

Accounts Receivable Manager 2008-2023

Oversaw A / R collections of three of TBC’s business entities: Big O Tires, Midas, and TBC Retail.

Collected and reconciled accounts for all three companies.

Managed 10 employees, each handling portfolio that was reviewed and measured with each employee several times during each month.

Reviewed final past-due numbers to observe if there were issues and if there was trend of decrease or increase in past dues.

Observed all ACH transactions to ensure information was accurate.

Assisted customers with any issues regarding A / R accounts.

Reduced past dues for all business entities lower than 1% for 90-day-plus past dues.

Worked closely with operations team, reviewing current processes and changes needed as well as implementing changes.

THERMO FISHER SCIENTIFIC West Palm Beach, Florida

Accounts Receivable Manager 2004-2008

Managed A / R collections for 2K accounts.

Worked with customers regarding payments and unreconciled issues.

Managed six employees, working with them each month to achieve their individual and team target goals.

Promoted from A / R Rep to Manager within seven months of starting with the company.

Worked with several government entities to ensure proper billing and payments through their payables portal.

Changed process flow from mailed payments to Federal Express payments from largest customers, which led to a large DSO decrease well below established goals.

Improved communications with Salesforce to assist with customer payment issues, thus assisting in overall past-due reduction.

EDUCATION

ST. CLOUD STATE UNIVERSITY, St. Cloud, Minnesota

Bachelor of Arts, Public Administration; Minor in Economics & Spanish

COMPUTER SKILLS

SAP, Microsoft Office Suite

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