Customer Service Medical Field

Caleb Cleveland

**** ******* *****, ****** *****, NC 28079 • *****.*********@******.*** • Primary: 704-***-**** Profile

Driven, personable, and keen learner. Accomplished in customer service, cultivating lasting relationships, problem- solving, and communication. Thrives off in-person interactions and high energy environments. Educations and Certification

Bachelor of Business Administration GPA: 4.00

Asbury University, Wilmore, KY Class of ‘26

Academic Honors: Dean’s List • Honors Program • H.C Morrison Scholarship (75% tuition) Relevant Coursework: Principles of Management • Business Ethics • Microeconomics • Cross-Cultural Engagement

(including EQ training) • Statistics and Analytics • Public Speaking • Financial Accounting • Marketing Work Experience

Independent Contractor to Entrepreneur • Freedom Fitness, Charlotte, NC 09/2021 – 08/2023

- Assisted in the development of the sales department through research and cold calls

- Worked with customers logistically in both the buying and selling of products

- Aided in the moving of workout equipment to and from a number of gyms and institutions

- Organized warehouse spaces to best fit equipment

- Learned valuable problem-solving skills and how to work as an independent employee Grocery Store Clerk • Harris Teeter, Charlotte, NC 06/2021 – 06/2022

- Created the best possible shopping experience for customers by assisting them in finding their needs and through friendly and intentional customer service

- Learned valuable organizational skills

Farm Assistant • Wise Acres, Charlotte, NC 08/2018 – 11/2021

- Worked in several positions, including cashier, ride operator, field hand, gourmet food maker, and parking director

- Interacted with customers of all ages, ensuring that a good experience was given

- Learned how to responsibly supervise animals and plants by periodically caring for them over the period of a summer Activities:

- Member of the Asbury Men’s Varsity Tennis Team

- Member of the Asbury Competitive Sales Team

- Currently Serving on the Asbury Student Athletic Advisory Committee

- Adventurer and traveled

o Car-camped across parts of Alaska over the course of 10 days, hiking and exploring the national forests and land preservations found there

o Travelled to England, Ireland, and Scotland over the course of 16 days o Travelling to Florence, Italy, in the summer of 2023 as part of a cross-cultural engagement and understanding experience

- Leadership and Volunteer Experiences

o Livestream and sound manager 03/2020 – 05/2022

Supervised, managed, and taught critical operating skills to peers

Operated livestream and sound systems for services and special events o Student body government leader 08/2018 – 05/2020

Serve as the student representative for food and dining at Asbury University

Created and led a committee of students to represent all areas of student life

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