Jada M. Martin

Phone: 470-***-****

Email: ad2og4@r.postjobfree.com

Address : **** ********* ** **

Professional Summary: Empowering business leader with six years of fashion industry experience. Accomplished in consultative techniques and new business developments. Astute Client Advisor promoting exceptional relationship building and consultation skills. Manages 1.5 million dollar book of business and drives development to increase revenue streams. Skills

● Retail Sales Professional

● Client relationship management

● Coordination

● Service level agreements

● Consultative selling

● Onboarding management

● New business development

● Scheduling

● Written communication

● Task prioritization

Experience

Client Advisor

Louis Vuitton, Atlanta, GA

August 2021 - Current

- Applied consultative approach in client interviews, communicating required disclosures and gathering data related to risk tolerance, time horizon, and financial net worth

- Provided objective investment advice and guidance to prospects and existing clients to build trusting partnerships

- Drove new business development from target client segment

- Led client team to identify and capitalize on new business development opportunities within current client base

- Captured quality client information to understand client needs and personalize future client development opportunities

- Brought in new clients by generating needs through word of mouth, cold calling, and local marketing

- Built relationships with internal and external sales referral partners Store Assistant Manager

Steve Madden, Baton Rouge Louisiana

July 2020 - August 2021

- Scheduled and delegated assignments to maximize coverage

- Coordinate solutions to resolve escalated customer service issues

- Inspired team members to drive performances, collaboration, and teamwork

- Oversaw expenses

- Completed cycles counts and implement loss prevention strategies to manage inventory

- Recaptured dissatisfied customer loyalty with successful complaint management and resolution]

- Managed store inventory and assets to maintain profitability

- Reduced shrinkage with successful loss prevention strategies

- Collaborated with store manager to meet revenue goals

- Trained sta in customer service, merchandising and security monitoring

- Built and managed successful retail teams through recruiting, training, and encouragement

- Supervised and disciplined employees ro reach performance targets

- Rotated products following seasonal trends and styles according to company strategy.

- Exceeded revenue targets through strategic promotional planning and merchandising strategies

Sales Supervisor

Steve Madden, Baton Rouge, LA

September 2018 - July 2020

- Improved sales presentation using proper strategies, coaching, and techniques

- Grew brand and territory with successful management of sales and distribution channel

- Coordinated moves, oversaw merchandising and constructed displays to create a presentable and attractive floor display

- Utilized multifaceted approaches to maximize product and merchandising sales

- Handled opening and closing procedures to support senior manager Key holder

Blu Spero, Baton Rouge Louisiana

August 2017 - September 2018

- Counted and balanced drawers and set alarm system

- Handled store opening and closing duties while paying attention to established requirements

- Monitored store stock levels and replenished when necessary

- Organized stockroom and checking invent

- Handled escalated customer issues or concerns

- Enforced security protocols, teaching sta to observe customers and report concerns

- Processed sales, returns, and exchanges

Education

Masters of Arts- Liberal Arts

Louisiana State University, Baton Rouge LA

- Coursework in entrepreneurship, biology, public speaking, and communication.

- 3.3 GPA

Bachelors of Science - Kinesiology Louisiana State University, Baton Rouge, LA

- Coursework in economics, business, finance, and communication

- Received a full track and field scholarship

- Minored in Business Administration

- Elected Captain of the Track and Field Team

Certifications

Graduate of the National Association of Pharmaceutical Sales Representatives / Pharmacology/ Pharmaceutical Sales Training Program CNPR #698112022

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