EDMUND P. DORNHEIM

*** ******** ******, ********, ************, 19038-3903

PHONE 215-***-**** • E-MAIL ad2ofo@r.postjobfree.com • ad2ofo@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Seasoned public transit professional with experience supervising and training various staff, including statistical analysis, revenue collection, and scheduling, while working in operations, maintenance, and market development.

Proficient in using advanced scheduling technology required for operations, budget projections, maintenance, and customer service.

Strong managerial and communication skills as an employee and consultant in scheduling and planning with various mass transit agencies in Aspen, CO; San Francisco, CA; Fresno, CA; San Antonio, TX; Des Moines, IA; New Orleans, LA; St Cloud, MN. Tallahassee, FL, and Tulsa, OK.

Ability to focus at both the tactical and strategic levels, collaborating internally and externally while focusing on continuous improvement in customer service and productivity.

PROFESSIONAL PROFILE

Management and Supervision

Oversaw training of schedule-makers and was responsible for the overall management of the scheduling at two separate agencies, ensuring budgeted service levels were met.

Responsible for training at various agencies as a consultant.

Dispatcher on a three-person staff that manages and trains 120 part-time traffic checkers. Member of the transition team that reduced staffing levels to 30 employees as electronic data was introduced.

Attended Introduction to Schedule Making at the Canadian Urban Transit Association in 2016 to ensure current skill sets were updated. Attended National Transit Institute classes in Introduction to Transit Service Planning 2014, and Financial Planning in Transportation 2015.

Scheduling and Data Analysis

Extensive experience in preparing, analyzing, and revising numerous transit routes serving 705,000 daily customers in the Philadelphia five-county region.

Maximize transit schedules' productivity, profitability, and accuracy through bus, light rail, heavy rail, and trackless trolley service adjustments.

Increased frequency on multiple underserviced routes by reallocating resources without incurring additional costs or mileage.

Traffic checks and automatic passenger counters (APC) were employed to evaluate all service adjustments.

Developed an Excel program to analyze the running time requirements of transit routes.

Project manager for scheduling, rerouting, and standardization of Hampton City School routes to conform to Federal Transit Administration guidelines.

EXPERIENCE

Trapeze Group

Implementation Consultant – FX and Blockbuster 2022 - 2023

Primary responsibilities include system analysis, requirements gathering, configuration, testing, and training of Trapeze and Blockbuster software products and Scheduling assistance.

Working with a Project Manager and the FX and Blockbuster team ensures that solutions are delivered to clients efficiently and effectively.

Transit Schedulers Resource Center

Independent Transit Scheduling Consultant 2020 - 2022

Consult with various United States and Canadian Transit organizations to provide scheduling assistance, service reviews, and basic and advanced schedule training.

Experience includes trip building, blocking, and runcutting utilizing Trapeze FX and Blockbuster scheduling software. Trained in Optibus and Sched21 Scheduling software packages.

Provide support and input for various properties' Comprehensive Operation Analysis (COA).

Recurring Article (Mass Transit Magazine) "The Scheduling Conundrum In Mass Transit"

Transportation Management and Design (TMD)

Lead Scheduler, 2019 - 2020

Manage scheduling practice overseeing two senior schedulers.

Consult with various organizations throughout the United States to provide scheduling assistance, service reviews, and basic and advanced schedule training.

Experience includes trip building, blocking, and runcutting utilizing Trapeze FX and Blockbuster scheduling software. Trained in Optibus Sched21 Scheduling software packages.

Provide support and input for various properties' Comprehensive Operation Analysis (COA).

Lehigh and Northampton Transit Authority (LANTA) Allentown, PA

Manager Service Planning and Scheduling 2018 - 2019

Planner-Scheduler 2015 – 2018 (Part-time)

Manage the scheduling and operational requirements of the Authority to maintain a balance of service for the riding public, daily work for the operators, an understanding of vehicle availability, and vigilance to maintain the Authority budget.

Analysis of automatic passenger counter (APC) data utilized for ongoing route reviews, resulting in service adjustments and allocation of resources while not incurring additional cost or mileage.

Ongoing review of the system network to maintain, adjust, and develop efficient and effective service routings that serve the riding public.

Oversee short-term planning projects and route adjustments.

Efficient use of the Sched21 scheduling software.

Transportation Management and Design (TMD)

Senior Scheduler, 2013- 2018 (Part-time Consultant)

Consult with various organizations nationwide to provide scheduling assistance, service reviews, and basic and advanced schedule training.

Experience includes trip building, blocking, and runcutting utilizing Trapeze and Blockbuster scheduling software.

Provide support and input for various properties' Comprehensive Operation Analysis (COA).

Southeastern Pennsylvania Transportation Authority (SEPTA), Philadelphia, PA

Chief Schedule Maker, 2006- 2015 (Early Retirement)

Manage five districts' scheduling and operational requirements, utilizing bus, light rail, heavy rail, and trackless trolley.

Supervise, train, and develop scheduling staff to maximize productivity, efficiency, and accuracy of transit schedules while balancing the availability of equipment and budget constraints.

Analysis of traffic checks and automatic passenger counter (APC) data utilized for ongoing route reviews, resulting in service adjustments and reallocation of resources while not incurring additional cost or mileage.

A coordinated effort between Scheduling and Operations created schedules that achieved an 80% overall on-time performance ranking.

Coordinate with planning to create schedules for proposed services and existing updates.

Liaison with Trapeze to resolve issues with the operating system.

Hampton Roads Transit (HRT), Hampton, Virginia

Scheduling Manager, 2003-2006

Managed and supervised a three-person scheduling staff, providing increased productivity, efficiency, and accuracy of transit schedules within a limited operating budget.

Developed a five-year plan to provide an analysis of service and identify operational concerns.

Coordinate with planning to create schedules for proposed services and existing updates.

Liaison with Hastus scheduling software to resolve issues with the operating system.

Project Manager during MAX express service's inception, development, and funding phases.

Project Manager Hampton City School service standardization to comply with FTA regulations and guidelines.

EDUCATION

Philadelphia University (now Thomas Jefferson University), Philadelphia, PA.

Bachelor of Science in Management, 2001

National Transit Institute, New Brunswick, NJ

Service Planning, Certificate 2014

Canadian Urban Transit Association, Toronto, ON

Transit Scheduling and Runcutting, Certificate 2016

PROFESSIONAL AFFILIATIONS

American Public Transportation Association (APTA) Multimodal Operations Planning Member

TRB Panel Member

COMPUTER SKILLS

MS Word, Excel, PowerPoint, and Outlook

Trapeze, Sched21, and Optibus Scheduling Systems.

PUBLICATIONS

Mass Transit Magazine Column, "The Scheduling Conundrum in Mass Transit"

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