Customer Service Office Clerk
Resume:
SKILLS
Adaptability
Customer Service
Works well under pressure
Attentive Learner
WORK EXPERIENCE
Nanny Albany, GA
June 2020- -August 2023
Provided full time child-care to a growing family of 3
Assisted with household tasks
Developed outstanding conflict resolution and interpersonal skills
UNIVERSITY HOUSING Athens, Ga— Desk Assistant
August 2019-March 2020
Provided round the clock assistance to residents and their families
Provided clear answers to questions when taking phone calls
Worked with Resident Assistants to provide great service to residents
Medical Associates Albany, GA— Office Clerk
March 2016-January 2017
Input patient information
Filed paperwork and assisted with tasks around the office
Assisted patients in the waiting room
MRS Homecare Albany, GA— Reception
May 2017-December 2017
Helped customers find and purchase items in the store
Answered phones and provided great customer service
Delivered merchandise to distributors
QUALIFICATIONS
Experience working with large and unknown datasets
Fluency in R and Python
Proficient in Excel
My past work experience has shaped me to be well-organized, detail-oriented and given me excellent oral and written communication skills.
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COMMUNITY OUTREACH
Present: volunteers with Mt. Zion Baptist Church to provide food and gift basket to those in need within the community
2019-2020: Led numerous service projects as the Community Service Chair of the Caribbean Student Association at UGA
2019: Participated in a Service-Learning Study Abroad trip to Tanzania
2018: Canvassed for the Stacey Abrams Campaign and helped register people to vote
EDUCATION
M.S., Data Science
Eastern University, August 2023--
B.S., Psychology
University of Georgia, August 2016- May 2020
- Dean’s List
- Hope Scholar
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