LAINE CRUICKSHANK

PROFILE

An accomplished professional with diverse experience in operations management, project leadership, and strategic marketing. Renowned for driving significant business growth through effective team leadership, process enhancement, and innovative marketing strategies. Excel at orchestrating multifaceted projects, improving operational procedures, and cultivating collaborative environments. Proven track record in delivering tangible results under stringent timelines. EXPERIENCE

PD TESTER 2, G&W ELECTRONICS, BOLINGBROOK, IL, 06/23 - 01/24

• Performed detailed product testing, ensuring adherence to technical specifications and identifying potential areas for improvement.

• Collaborated with R&D teams, contributing to the enhancement of product features and reliability, resulting in a 10% increase in product quality metrics.

• Streamlined testing processes, achieving a 20% increase in testing efficiency while maintaining rigorous quality standards.

• Authored detailed test reports, providing actionable insights for product development teams, leading to faster turnaround times in product enhancements.

STUDENT AMBASSADOR, BUILDING EQUITY IN SOLAR TRAINING PROGRAM, PILOT PROGRAM, SOUTH HOLLAND, 02/23 — 06/24

• Led diverse initiatives to widen access to solar industry training, contributing to a 30% increase in program enrollment from underrepresented groups.

• Orchestrated curriculum development and stakeholder engagement, resulting in a 25% improvement in training outcomes.

• Enhanced program visibility and impact through targeted community outreach, establishing valuable partnerships with industry leaders.

ASSISTANT STORE DIRECTOR, THE ALBERTSONS COMPANY, JEWEL-OSCO, BOLINGBROOK,IL, 12/21 - 01/23

• Managed day-to-day operations, driving a 22% increase in store revenue through strategic sales, initiatives and customer service improvements.

• Supervised a team of 50+ associates, enhancing team efficiency and productivity by 15% through targeted training and development.

• Coordinated with cross-functional teams to optimize inventory management, reducing waste by 20%. MARKETING DIRECTOR, PIER 140 MARINA, BURNHAM 02/20 - 12/21

• Devised and executed marketing strategies, resulting in a 25% increase in new customer acquisitions and a 15% increase in marina occupancy rates.

• Led digital marketing campaigns, boosting online engagement by 30% and enhancing the marina’s online presence.

• Developed CRM strategies, improving customer retention by 15% and increasing customer lifetime value. 2035 Prentiss Dr, Building C, #106, Downers Grove, IL, 60515 630-***-**** ad2odz@r.postjobfree.com PROJECT MANAGER, MILLENNIUM II ENTERPRISE,

HAZEL CREST, IL, 04/18 PRESENT

• Oversaw multiple construction and rehabilitation projects, reducing project delivery times by 15% through effective management.

• Achieved a 90% stakeholder satisfaction rate by effectively aligning project goals with business objectives.

• Enhanced project efficiency and reduced costs by 20% through strategic resource management and process optimization.

EDUCATION

Doctorate of Divinity (D.Div) Hon.United Covenant Bible College, Hazelcrest, IL — Theology, 2020 - 2021 Bachelor’s Degree in Non-profit Administration, Trinity International University, Deerfield, IL, 2012 - 2015 PROFESSIONAL DEVELOPMENT

• NABCEP Certified

• Certified Grant Writer

• OSHA 30 Certificate

• First Aid / CPR /AED / Mental

Health First Aid (MHFA)

• Retail Management Certification

• Numerous LinkedIn Learning

Certifications in Project

Management and Leadership

TECHNICAL PROFICIENCY

• Microsoft Suite

• Social Media

• Web Design

• Articulate Rise

• Agile Project Management

AFFILIATIONS

• Foundational Member, NU PHI UPSILON Fraternity Inc.

•Board Member, United Covenant Bible College

AREAS OF EXPERTISE

• Project Management

• Process Development

• Customer Service

• Policy Creation

• Senior Level Management

• Strategic Planning &

Execution

• Training & Coaching

• Reporting & Documentation

• Revenue Optimization

• Community Organization

• Team Leadership

• Non-profit Administration

• Marketing & Consultation

• Complex Problem

Resolution

• Leadership Development

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