Sean George

Riverside, MO *****

ad2od6@r.postjobfree.com

+1-816-***-****

Authorized to work in the US for any employer

Work Experience

Client Relations Manager

Dallas Auto Center - Dallas, TX

September 2017 to December 2021

Develop buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.

Have an understanding of requirements and interests; matching requirements and interests to various models; building rapport.

Demonstrated automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.

Close sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.

Pre-Owned Sales Director

AutoNation Nissan Irving - Irving, TX

January 2014 to December 2017

Responsible for holding group training meetings with sales team as well as daily one-on-ones with each salesperson on their assigned day.

Duties also included daily manager follow up of the desk log, store appointments, internet and phone leads.

Responsible for desking used vehicle deals while maximizing the gross profit on every deal made. During this process I would do an early manager introduction to the customer as well as an exit interview when they were leaving to ensure they had great experience with the store. Solely responsible for managing inventory through appraising customer trade in vehicles, buying vehicles at the auction via simulcast and in person at the local auction houses. Managed the reconditioning process from key track key check in, service check out to detail and then to touch up paint, dent repair, and interior reconditioning. Exclusively managed online pricing as well as lot pricing through market research on each individual vehicle from the first day in stock to the date it sells. I also managed the online vehicle descriptions, updating CPO vehicles, online photos, and setting the correct book out amounts for each vehicle. Internet Sales Director

Grapevine Ford

January 2009 to December 2013

Managed the dealership Internet / Phone business and lead a team of twenty sales professionals. Responsible for making sure all internet leads were distributed evenly among the sales team and they were followed up with from day one through day one eighty. As a department we averaged a response time under five minutes on one day one with a closing percentage north of 25 percent. Responsible for pricing all new vehicles and adding the correct rebates online for each trim level throughout every month.

Duties included doing daily follow up on day one, day three and day five on the internet leads as well as confirming the dealership appointments several times a day. I would also go through any inbound phone calls to make sure the customers received the information they called for. When needed, I would coach the sales team on their calls and do a follow up to the customer. During the four years I was Internet Director, my department was recognized as the number one internet department in the Van Tuyl organization three of the four years I held the position. I was also responsible for training other stores within the Van Tuyl organization on the correct internet sales process..

Internet Sales Manager

Toyota of Richardson

January 2007 to December 2009

Responsible for managing a large Book of Business generated from both phone and email leads, as wells as on site traffic. Consistent in exceeding sales goals on a monthly basis while maintaining excellent customer service scores. In my last year I was recognized as being one of the top 3 salespeople in the Van Tuyl Group, and have been recognized as salesman of the Month' more than 3 times in 2008, earning myself a top place in the top 10 Sales Professionals in the Southwest Division of Van Tuyl.

Account Executive

Resolve corporation

January 2005 to December 2007

II was the point of contact for several accounts including Chevron Texaco. These accounts utilized our company for warehousing and shipping point of sale /point of purchase materials. I managed the fulfillment process from initial order, working with printing house on graphics and quantities need, then verifying inventory levels as they arrived. Then overseeing the pulling, packing and shipping by their due dates provided for each promotion. I was the point of contact for several accounts including Chevron Texaco. These accounts utilized our company for warehousing and shipping point of sale /point of purchase materials. I managed the fulfillment process from initial order, working with printing house on graphics and quantities need, then verifying inventory levels as they arrived. Then overseeing the pulling, packing and shipping by their due dates provided for each promotion Revenue Manager

hotels.com - Dallas, TX

January 2001 to December 2004

I started at hotels.com in the accounting department as an accounts payable associate where I processed hotel/casino invoices. After eight months I was promoted to Revenue Manager handling the Baltimore market then after a few months I took over their 2nd largest market Las Vegas. As a Revenue Manager I was responsible for making sure hotels.com had the lowest room rates, ample number of room blocks each week through direct negotiations with each hotel and casino in the specified market. In addition, only a quarter basis our team met with the VP's and CEO on our markets health and go over initiatives to generate more growth for the next quarter. Education

High school diploma

Skills

• Inventory

• Typing

• 65 wpm

• Adp

• Microsoft office

• Account Management

• Customer Service

• Business Development

• Onsite

• CRM Software

• Revenue Management

• Sales Management

• Market Research

• Microsoft Office Suite

• AAX

• Dealertrack

• Dealer Socket

• ADP / CDK

• ADP Web desking

• Inventory+

• Website management

• OVE, Manheim simulcast

• Car Research

• vAuto

• Typing Speed of 65 wpm

• All microsoft software

• ADP / CDK

• ADP webdesking

• AAX

• Inventory+

• vAuto

• Dealertrack

• Compass

• Dealer Socket

• Car Reasearch

• dealer.com dealer tools

• OVE

• Manheim simulcast

• Website management

• online pricing

• sales

• finance

• vehicle recon.

• appraising vehicles

• negotiations

• team leadership

• pricing

• managing online inventory (5 years)

• Customer service

Certifications and Licenses

Driver's License

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