VICTORIA JONES

**** **** **, **********, **, ****1, US 859-***-**** ad2oc3@r.postjobfree.com

Server Radisson Hotel Cincinnati Riverfront Covington, KY 2/08 - 3/11 Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies. Was frequently complimented by customers for going above and beyond my normal responsibilities. Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies.

Maintained table settings by promptly and courteously removing courses, replacing utensils, and refilling beverages. Double-checked meal contents against orders to avoid delays by addressing and correcting issues as soon as possible. Server Frisch's Big Boy Covington, KY 4/12 - 2/13 Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies. Was frequently complimented by customers for going above and beyond my normal responsibilities. Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies.

Day Bartender Radisson Hotel Cincinnati Riverfront Covington, KY 2/08 - 2/11 Used sales techniques such as suggestive selling and others. Had an excellent attendance record and was always on time for work. Kept a close eye on customers so that I could quickly spot guests who were leaving and clear tables for future customers. Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

Ensured exceptional guest experiences through attentive service. House Maid Sparkles cleaning Covington, KY 6/13 - 12/20 Created and maintained clean and comfortable environments in residential homes and office buildings by vacuuming, cleaning windows, and dusting.

Used sanitizing products to clean bathrooms and kitchens, preventing the spread of germs and lowering the risk of illness. Moved beds, sofas, and all types of furniture out of the way to clean baseboards and dust out hard-to-reach areas. Cleaned all locations with consistently high customer satisfaction ratings every time I cleaned a home or business. Operated equipment and used chemicals while following all safety protocols and procedures to avoid burns, injuries, and accidents. GED

Holmes High School Covington, KY

Customer service

Communication skills

Daily specials memorization

Dining area cleanliness

Performance improvement

Menu memorization

WORK HISTORY

EDUCATION

SKILLS

Motivated server exhibiting strength in critical thinking and problem solving. Known for promoting appetizers, specialty items, and unique wine selections to significantly increase guest check averages. Vibrant server highly effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player. Offering 15 years of experience in fine dining foodservice environments. Commended for multitasking abilities and providing top-notch service to customers daily.

Known for promoting appetizers, specialty items, and unique wine selections to significantly increase guest check averages. Fast-paced banquet events and casual-dining service, including multi-course meals and a complimentary bar, are both familiar to you. Successful at multitasking and planning in order to deliver accurate meals on time. Commended for multitasking and providing excellent service to [Number] customers on a daily basis. Commended for multitasking and providing excellent service to all] customers on a daily basis. PROFESSIONAL SUMMARY