Life Insurance Travel Agent
Resume:
Lauren Burns ******.*******@******.***
Bradenton FL, 34203
Tranzact Insurance Solutions LLC.
Licensed Insurance Agent
February 2022- Present
Working in a hybrid environment to answer incoming calls and place outbound calls to customers who have made inquiries online for Medicare health insurance plans or life insurance plan options. Go through the discovery process to help clients find the best health care plan based on their specific needs and then help customers complete applications for the correct health care plan. Help keep customer CPI safe and adhere to HIPPA laws to keep customer information safe and secure. SelectQuote, Kansas City
Sales Development Associate
October 2021 - January 2022
Working in a remote environment to perform outbound calls to customers who have made inquiries online for Medicare reviews, auto and home insurance quotes, final expense life insurance policies, and term life insurance policies, as well as answer inbound calls. Verify identity with date of birth, name, and zip code, then transfer to the correct license agent for their state of residence based on which insurance option the customer was looking for.
College Hunks Hauling Junk and Moving, Tampa, FL
SLC Agent
May 2021 - September 2021
Working in a remote environment to answer inbound calls from potential clients who are looking for general labor, junk removal, donation pick up, and full service move options, help the client with obtaining a quote for the client, processing their pre-payment for services. Mastro Subaru, Tampa, FL-
Salesman
August 2019- October, 2019
Help to find the vehicle best suited for the customer and their lifestyle. Put credit applications through the network for an approval. Work closely with the customer to make sure their needs are met. Seminole Hard Rock, Tampa, FL-
Beverage Server
June 2019-August 2019
Took drink orders for gamers, delivered drinks to gamers, took and SKILLS
- Good emotional Response
- Good verbal and nonverbal
guest requisition skills
- Great Communication Skills
- Can type 50 words per
minute with 97% accuracy
- Great memorization
- Efficiency working with
multiple computer systems
like; teams, genesys
softphone, five9 phone,
customer information
software.
- perfect adherence to
multiple state laws and
guidelines for insurance
requirements.
AWARDS
Girl Scout Silver Award
Highest award a cadette Girl
Scout can earn. Shows
leadership, determination,
dedication, and ability to
make the community better in
the process.
LANGUAGES
English, French
processed payments.
Zippyshell Container Moving and Storage, Tampa, FL- Move Coordinator
July 2018- October 2018
I coordinated moves for clients between them and the warehouses. Spoked with the customers over the phone and learned of customers' needs.
Sprint, Brandon, FL- Sales Rep
September 2017- July 2018
Monitored multiple databases and inventory for the company, effectively controlled the release of proprietary and confidential information for general client lists.
Steak n’ Shake, Riverview, FL — Server
August 2016 - October 2017
Take orders from customers, run the front cash register, prepare food, bring drinks/ food, check on customers, handle complaints, and help keep the restaurant clean.
Heaths Supermarket, Center Harbor, NH — Customer Service September 2013 - July 2016
Bagged groceries for customers, checked customers out when finished shopping, customer service and selling lottery tickets as well as processing returns and solving customer complaints. Stocked products onto shelves, broke down boxes to fit into compactor, maintained cleanliness of store, made sure cash register drawers at night were all accounted for and had the correct amount needed for opening the next day, counted safe at the end of the night to make sure cash and money was not off for the day and that everything added up. EDUCATION
Moultonborough Academy, — High School Diploma
September 2010 - June 2016
Attended from 7th grade all the way through 12th grade and graduated. PROJECTS
Green Up Clean Up — Town wide clean up day
Started annual event involving entire hometown getting cleaned and trash getting picked up at public places. Talked to town mayor and town caretaker to get permission and help to find people willing to help. Searched for sponsors, called, emailed, sent letters with description of event.
Licenses
FL Resident Health insurance
0240
Fl Resident Life including
variable annuity 0214
AL, AR, CA, GA, IL, IN, KY, LA,
MA, MD, MI, MO, NC, NJ, OH,
OK, SC, TN, TX, VA, WI, WV
Non-resident Health
insurance 0240
AL, AR, CA, GA, IL, IN, KY, LA,
MA, MD, MI, MO, NC, NJ, OH,
OK, SC, TN, TX, VA, WI, WV
Non-resident Life including
variable annuity 0214
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