Cynthia Metz
Contact
61019
*****.*******@*****.***
Objective
Highly motivated individual looking to utilize prior managerial and administrative experience in a fast-paced environment. Eager to apply my unique attention to detail and decisive nature with efficient multi- tasking abilities in a setting working independently or with teams to accomplish goals.
Key Skills
Management of employees
Marketing of events and more
Sales, billing, and collections
Data entry (including legal
documents i.e., mortgages)
Microsoft office suites
Leadership
Prior experience as a co-owner
of a collection agency, manager
of a bridal store and completing
administrative duties at different
organizations throughout the
past twenty years.
References
Available upon request.
Experience
November 2021- March 2022
Alterations Manager • Davids Bridal
• Manage and cross-train alterations team consisting of five employees to ensure customer satisfaction.
• Maintain up-to-date inventory counts and order new materials and supplies necessary.
• Resolve customer-service issues within corporate guidelines by pairing with alteration specialists and store manager. March 2015- November 2021
Alterations Specialist • Davids Bridal • Part-Time-Seasonal
• Ensure alterations, fittings and sewing, steaming, pressing and spot cleaning of garments are up to corporate guidelines.
• Support all cash behaviors and transactions with accuracy to ensure every customer feels celebrated.
• Communicate role of alterations in finding the perfect dress for each guest.
March 2022- September 2022
Administrative Assistant • Ventura 21, LLC
• Coordinate and execute event operations.
• Schedule staff members on a recurrent and as-needed basis.
• Respond effectively to sensitive inquiries or complaints. April 2017- November 2021
Administrative Assistant • MNJ Technologies
• Answer phone calls including answering questions, scheduling meetings, recording messages, and handling follow-up.
• General accounting, bookkeeping and invoice duties.
• Manage incoming and outgoing mail, emails.