Jatawa Moneeke Watson

*** *********** **.

Columbia, SC 29210

PH #912-***-****

ad2oae@r.postjobfree.com

Objective:

I’m currently looking to successfully join a new motivating and dynamic team and or environment. I hope to share my people skills, educational experience, determination, and outstanding work ethic to secure a position within your company.

WORK EXPERIENCE :

JMW Salon Owner -P/T Beautician

November 2021- Current

Managed all business finances and record keeping.

Adhere to State Board Rules and Regulations to provide a safe environment and adhere to Sanitation guidelines. Provided excellent customer service to retain clients and adhere to their expectations for salon services. Schedule client's appointments and provided services to include: consultations, shampoo, cutting, coloring, and styling services. Offer select Spa services to include: Manicure, Pedicure, & Facials. Offer mentorship opportunities to students and aspiring new licensed professionals. PMTS- Columbia P/T Learning Leader

October 2022- Current

Core Classroom- (nights) Learning Leaders who educate, motivate, mentor and coach Future Professionals with their technical and guest service skills by creating extraordinary learning experiences in the classrooms and in the clinic.

Provide daily instructions by use of Lesson-planning, Online technology and hands on teaching of classes on haircutting, color, texture, cosmetology theory, and/or professional development, using the Paul Mitchell systems and culture.

Actively coaching and assisting students (future professionals) with clinic floor services to include technical assistance as well as coaching on salon success skills such as guest consultations, re-booking, and retailing. Conducts inspections multiple times throughout the shift to ensure that classroom and or clinic areas are branded and clean and that students follow the specific service area setup, clean their service tools, sweep the floor, and follow the state board rules for sanitation and service safety Proficient in product knowledge and shares that knowledge with service guests and students. Assists during downtime with motivating and coaching students on customer focus, daily service and product sales goals and guides the completion of the Service within the clinic classroom setting. Provides extracurricular educational activities to include mini-classes and learning centers for classroom and clinic classroom learning.

Modeling the Paul Mitchell culture and positive professional habits for our future professionals. Attends Quarterly intensive ongoing continuing education classes. Saluda Nursing & Rehab Center P/T Beautician

August 2021- Current (Mondays Only)

Vendor by contract providing haircuts, hair coloring, chemical services, shampoo services, blow dry styles, roller sets, and more for residents of the facility.

Adhere to all Salon and Facility compliance guidelines and standards and perform daily sanitation and disinfection tasks.

Keep records of services and provide signed documents of services provided to HR weekly.

WALMART (2008-2020) Academy Facilitator I

August 2016- October 2020

Provide development opportunities for managers and associates by training, mentoring, assigning duties, providing recognition, and ensuring diversity awareness per company guidelines of learning and implementation of One Best Way standards throughout the company.

Training within the classroom, salesfloor, and zoom virtual classrooms to have a core foundation as new hourly supervisors or salary leadership roles that consisted of the minimal 1week up to5 weeks of continuous training. Conducted weekly store tours to assure store operations are operating according to standard and adhered to Safety and Compliance guidelines.

Daily responsible for safety and compliance, financial performance, availability of products and overseeing up to 300 hundred associates are following policy and procedures to run daily operations of $60-$100 million-dollar stores.

Conducted monthly class room evaluations of hourly supervisors and provided annual evaluations. Assist in market coverage of salary leadership roles to share experience of executing One Best Way knowledge and skills.

Annually participated in Diversity and Inclusion of mentoring two or more associates and donating time to charities to obtain Wal-Mart grants to give back to the community. Assistant Manager-Overnight November 2015- August 2016 Assistant Manager- Apparel/Homelines June 2014 – November 2015 Day Shift management consisted of direct supervision of over 200 employees daily engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. Overnight management operations of direct supervision of 20 or more associates to assure goals were met by assigning specific duties and tasks to associates. Demonstrated correct safety and compliance procedures while monitoring and enforcing store policies, security measures, and customer service standards with all associates, vendors, and customers. Assisted in maintaining profit margins to successfully increase sales of a $40-$80-million-dollar Grocery store/Supercenter.

Develop process improvements to maximize sales and profitability by evaluating reports and (OPIS). Follow and enforce store policies, security measures and customer service standards. Supervise, evaluate, mentor and develop employees and staff. SE Regional Operations Center Customer Service

Coordinator Oct 2010 – May 2014

Coordinate and Schedule inbound loads for the Perishable and Dry Grocery department while using 3rd party logistics companies.

Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues Communicate freight transportation information to customers or suppliers, using transportation management skills, freight information systems, to improve efficiency, speed, or quality of transportation services. Ensure carrier compliance with company policies or procedures for product transit or delivery. Wal-Mart Distribution 6014 Packer/Order Filler

July 2008- October 2010

Record product, packaging, and order information on specified forms and records. Obtain, move, and sort products, materials, containers, and orders, using hand tools. Place merchandise on conveyors leading to loading areas. Vizion Beauty Salon Owner-Stylist

October 2010- December 2016

Managed one employee and all business finances.

Provided excellent customer service to retain clients and adhere to their expectations for salon services. Executed daily sanitation and disinfection of the salon and tools. Schedule client's appointments, sold retail products, and provided services to include: consultations, shampoo, cutting, coloring, and styling services.

Performed daily operations according to Rules and Regulations of State Board standards to provide a professional work setting for clients.

T-MOBILE USA General Service Representative

November 2007 – July 2008

Confer with 150 plus customers daily by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.

Richmond County Board of Education- Substitute Teacher October 2006- May 2008

Fulfill both short- and long-term substitute assignments across all subject areas, effectively teaching students of varied academic/age levels (grades K-12) and diverse cultural backgrounds. Followed daily lesson plans to instruct and supervise the learning environment and maintain structure and advance learning of students.

Instructed class sizes up to 24 students, communicated with other teachers, administrators, and parents, to build a positive rapport with students.

Knology- Customer Service Rep

July 2005-April 2006

Assisted customers with billing issues, payment processing, and sales. Provided general technical support for telephone, cable, and internet services. Utilized various systems and software along with operating, multi-line phone systems to perform daily job duties. Professionally completed call logs, reports and managed an average of 200+ calls a day. Unique Beauty Salon Owner/Stylist

June 2003- December 2005

Complied with State Board Rules and Regulations to provide daily services to clients. Schedule client's appointments, sold retail products, and provided services to include: consultations, shampoo, cutting, coloring, and styling services.

Managed all business finances and record keeping.

EDUCATION

Penn Foster College- Pharmacy Technician Program- Completion July 2021 Wal-Mart Academy Talent and Development- Training/ Trainer 2016-2020 Aiken School of Cosmetology - Methods of Teaching, Completion May 2016 Piedmont Technical College- Business/Accounting, Completion August 2009 Kenneth Shuler School of Cosmetology- Cosmetology Completion 2004 Saluda High School- Diploma, Completion 1998

PMTS-Continuing Educational Program

Highlights

People-Person /Customer Focused Licensed Cosmetologist/ Organized /Training & Development/ Records Management /Supervisory Skills/ Strategic Planning /Inventory Management/ Retail Operational Leadership /Scheduling Systems /Cash handling Procedures

/Financial Analysis /Office Tools/ Principles of Accounting /QuickBooks /Data Entry /Microsoft Office Suite/Instructional Guidance

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