*** ***** ******** ******, ********* * Scranton, Pennsylvania 18504 .
570-***-**** *****.*******@*****.***
SUMMARY
Trained in electrical and home improvement for 15+ years. While my passion lies in this area, I have acquired additional skills and knowledge, including management experience, working in the retail industry. I enjoy working with customers and have received recognition and awards for providing superior customer service.
OBJECTIVE
To utilize my skill set to contribute to the success of the company and learn something new.
SKILLS
Electrical Expert Customer-focused Goal-oriented
Management Experience Computer Proficient Team Player
EDUCATION
Snyder High School
High School Diploma
Jersey City, NJ
Graduated June 1998
EMPLOYMENT
Family Dollar
Scranton, PA
Assistant Manager
February 2016 – Present
-Provide exceptional service to customers; Assist Store Manager in the daily operation of the store, including maintaining inventories, store appearance, and completing paperwork.
-Open/Close store to public; Supervise, train, and develop Store Team Members
-Unload delivery truck; support loss prevention efforts
Customer Service Representative
January 2016 – February 2016
-Meet and greet customers, assist in sales, answer questions about products, operate cash register
Lowe’s Home Improvement
Dickson City, PA
Electrical Pro
January 2011- November 2015
-Responsible for maximizing sales by serving as the store expert on electrical-related merchandise, providing customers and employees with comprehensive information, assisting customers in assembling, cutting, selecting, and loading merchandise, and training associates in the department upholding knowledge of an electrical professional.
-Provided superior customer service, achieving sales budgets in assigned areas and merchandise maintenance.
Delivery
January 2010 – January 2011
-Supported delivery activities including inspecting and preparing merchandise and loads.
-Delivery, unloading, installing, and checking appliances and store equipment.
Double A Staffing (Temporary Staffing Service)
Moosic, PA
Laborer (Temporary Assignment)
April 2009 – December 2009
V.P. Home Improvement LLC
Jersey City, NJ
Electrician/Construction Laborer
September 2008 – April 2009
-Read blueprints/technical diagrams; Installed wiring, control, and lighting systems; Inspected electrical components; Adhered to state and local building regulations based on NEC
-Performed physical labor at construction sites, including sheetrock and framing
Daniel O. White Electric Inc.
District of Columbia, MD
Electrician
March 2002 – August 2008
-Read blueprints/technical diagrams; Installed wiring, control, and lighting systems; Inspected electrical components; Adhered to state and local building regulations based on NEC
-Identified electrical problems with a variety of testing devices; Repaired/replaced wiring, equipment, or fixtures using hand tools and power tools
Home Depot
Secaucus, NJ
SPI Team Department Manager
June 2000 – November 2001
-Managed 12-member overnight crew at 24-hour store; Assumed all daytime store operations responsibilities during shift
-Responsible for receiving and stocking merchandise; Servicing late night customers
HOBBIES & INTERESTS
I like to stay active and find playing team sports fosters great communication and teamwork skills. I also continue to provide handyman services to friends and community members.
REFERENCES
Vincent Dellamonica, Owner, V.P. Home Improvement LLC
Daniel White, Owner, Daniel O. White Electric Inc.