Carisha Kinard

Newberry, SC *****

ad2o38@r.postjobfree.com

+1-803-***-****

Work Experience

Real Estate Agent

ERA Wilder Realty - Chapin, SC

June 2019 to Present

Independent contractor, assisting clients in the full process of purchasing a home, submitting contracts, negotiate prices and repairs. Make calls, set up inspections, make my own schedule. Licensed Health Insurance Agent

Sutherland - Seattle, WA

July 2021 to January 2022

Answering phones calls from customer wanted blue cross blue shield health coverage. Added to existing insurance.

Life Insurance Agent

Lincoln Heritage Life Insurance Company

November 2019 to August 2020

Independent contractor, assisting customers that has requested more information for life insurance by door knocking, then getting on the door to explain life insurance benefits. Call prospects to set an appointment. No cold calling but required to door knock the surrounding area. Customer Service Representative

Alorica/Aetna - Newberry, SC

October 2016 to September 2019

Answering incoming calls from participant's with flexible spending accounts and healthcare saving account, inquiring about their balance, if claim was processed, how to get reimbursed, reset passwords, research account on why account has an over payment. Customer Service

Directv - Columbia, SC

July 2009 to October 2016

Answering incoming calls from Direct customers pertaining their service. Assist with billing questions and making bill adjustments.

Nursing Assistant

Columbia HealthCare - Columbia, SC

2011 to 2011

to 2011

Insurance Specialist

InSite Support Services - Newberry, SC

2008 to 2010

Answer incoming calls regarding auto insurance.

Giving auto quotes and referring to the place that the client needs to go. Insurance Specialist

Customer Service Representative

InSite Support Services - Newberry, SC

October 2006 to April 2008

Answer incoming calls regarding Internet issues. If someone could not connect to the Internet or get e- mails I helped get the service back running properly. Medical Assistant student/Internship

InSite Support Services - Columbia, SC

January 2008 to March 2008

Taking patients vitals, assist with blood work and testing. Customer Service Representative

Palmetto GBA - Columbia, SC

July 2005 to April 2006

Provide Medicare beneficiaries with answers to any questions asked Help setup Medicare beneficiaries Plan D medical prescription plan. Transfer Medicare beneficiaries to the proper place. Refer Medicare beneficiaries to specialists, doctors, etc Billing Specialist

Matrix Medical

January 2005 to July 2005

Prepare invoices for medical equipment .Accounted for medical equipment shipped from the company. Faxed, answer phones, and helped place orders.

Education

Associate in Medical Assisting

South University-Columbia - Columbia, SC

August 1999 to June 2001

Bachelor's degree in Psychology

Johnson C Smith University - Charlotte, NC

August 1998 to June 1999

Skills

• CSR

• Call Center

• Customer Service

• Insurance Sales

• Negotiation

• Cold Calling

• CRM Software

• Property Management

• Account Management

• Salesforce

• Marketing

• Office Management

• Outside Sales

• Management

• Property Leasing

• Inside Sales

• Market Analysis

• Pricing

• Personal Assistant Experience

• Recruiting

Certifications and Licenses

Real Estate License

Insurance Producer License

Certified Medical Assistant

Life Insurance License

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