William H. Carter Jr.

*** **** **.

Brandon, MS *9047

601-***-****

ad2o2o@r.postjobfree.com

OBJECTIVE: To obtain a position that will allow me to use my communication and/or business skills for the growth of an organization.

EDUCATION: Belhaven College (AACB Accredited) Jackson, MS

Major: Masters of Business Administration (MBA) May 2011

Jackson State University (AACB Accredited) Jackson, MS

Bachelor of Science May 2002

Major: Business Administration

EXPERIENCE:

07/14-Present Lowes Home Improvement Jackson, MS

In-Home Sales Consultant (IHC)

In-home sales and consultations with potential install customers

Maximize sales of exterior products i.e.: Roofing, Siding, Windows, Doors, Gutters, HVAC, Generators, Fencing, Insulation, including sales and planning

Help define project scope of work, goals of customer and deliverables of goods

Define tasks and required resources to complete project in a timely manner

Manage budget and profitability of projects

Create schedule and project timeline that meets customers’ needs

Lead and evaluate quality assurance of a projects once completed

Monitor and report on project progress

Implement and manage change when necessary to meet project outputs

Evaluate and assess result of project

Development of project proposals, and tracking of current and potential sales.

Trains associates on sales tactics and related programs.

Responsible for providing excellent customer service by assisting customers in locating, selecting, and demonstrating products in a friendly and professional manner.

03/11- 05/14 Altria Sales & Distribution Meridian, MS

Territory Sales Manager

Business to Business Sales and account management

Service existing accounts, obtain orders, and establish new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.

Adjusts content of sales presentations by studying the type of sales outlet or trade factor.

Focuses sales efforts by studying existing and potential volume of retailers.

Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.

Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.

Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.

Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Consistently achieve and exceed territory sales goals

Effectively and responsibly manage the territory budget

Strategically allocate territory sales tools and resources

Prioritize targeted account reach and frequency based on account opportunity and threats

03/08-03/11 Mississippi Sales Company (Diageo Division) Jackson, MS

Multi-Cultural Sales Representative/Account Manager

Business to Business Sales and account management

Present and sell-in company products to On & Off-Premise accounts.

Prepare action plans and schedules to identify growth opportunities in both On and Off-premise accounts.

Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals.

Communicate new products, special developments, information, or feedback gathered through field activity to appropriate company staff.

Participate in marketing events as On-premise promotions, sampling, and wait staff training.

Acting as our in-market authority on the Diageo brand portfolio.

Build awareness and ensuring front of mind presence for the Diageo portfolio.

07/03-01/07 Jackson Public Schools Jackson, MS

Teacher & Coach (Pre-Algebra, Geometry, Algebra 2)

Designed and implemented lesson plans for classes.

Restructured classroom policy to reflect my classroom management style of consensus-building.

Assessed students' progress daily in math concepts.

Was available to students and parents for consultation

HONORS & Two-time Lowes Million Dollar Performer Award

ACTIVITIES: Big Brother Program Mentee

Scout Master Boys Scouts of America

Youth Football, Soccer, and Baseball

SKILLS: Customer Service, Meeting Sales Goals, Closing Skills, Territory Management, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation for Sales

Operating systems: Microsoft Windows

Software: Microsoft Office Suite (Word, Access, Excel, PowerPoint), Internet (Explorer, Netscape), virus scanners/firewalls

Programming languages: Visual Basic.NET, ASP, Web technologies

Networking fundamentals (IP addressing, switches, routers), hardware and software installation, configuration and troubleshooting

Management Experience

Coaching Experience (Football, Basketball, & Soccer)

REFERENCES: Available upon request

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