CATHERINE MYERS
CONTACT
INFORMATION
************@*****.***
Fitchburg, Ma 01420
EXPERIENCE
Public Safety Telecommunicator, Groton/Dunstable Police Groton, MA — 2013-Present
- Developed a comprehensive understanding of the adjacent and local street networks, infrastructure, and physical layout of local towns.
- Document essential information including names, telephone numbers, sequences of license plates, and geographic coordinates.
- Coordinate essential operations through the use of radios and telephones.
- Manage multi-agency, multi-frequency radio counsels utilizing phone patching, cross-frequency patching, and multiple paging systems.
- Simultaneously represent two police departments in interactions with a variety of agencies, including police, fire, EMS and animal control while being the calm voice on the other end of the phone.
- Aid first responders in understanding different situations and potential hazards by thoroughly documenting all available information.
- Prioritize responses to different calls based on severity.
- Maintain past and current files and reports for each department. Shift Supervisor, CVS Pharmacy
Maynard, MA — 2005-2014
- Adhered to and enforced OSHA regulations and operational and safety- related policies.
- Enhanced team productivity through the coordination of production workflow and adherence to production schedules.
- Maintained precise production documentation.
- Achieved improved team performance through employee empowerment and motivation.
- Reduced downtime by assisting equipment operators with troubleshooting and resolving machine malfunctions.
- Met and anticipated supply requirements.
- Consistent safety leadership that eliminated hazards and enforced safety protocols effectively averted accidents.
- Ensured consistent quality standards by promptly rectifying identified production issues.
EDUCATION
Bachelor of Science (B.S.) - Southern New Hampshire University December 2020
- Magna Cum Laude, 3.705 GPA
High School Diploma - Twin City Christian School, Lunenburg MA May 2009
SKILLS
Communication
Leadership
Teamwork
Conflict Resolution
Time Management
Flexibility
Detail Oriented
Client Relations
Organizational Skills
Computer Literate
Strategic Planning
Research & Analysis
Multitasking
Data Entry
Phone Etiquette
OBJECTIVE
Eager to secure a
responsible career
opportunity that allows me to
utilize my training and skills. I
look forward to joining a
reputable company that will
foster growth and allow me
to advance in the profession.