Human Resources Program Coordinator
Resume:
Steve Signore
Green Valley, AZ **622
520-***-**** *********@*****.***
Seeking professional position. Enjoy people and teams.
PROFESSIONAL EXPERIENCE
TITAN II MISSILE MUSEUM 10/2020 – Present
National Historic Site
Tour Guide/Guest Services Representative (See below)
Closed for Covid 19 03/2020 - 10/2020
TITAN II MISSILE MUSEUM (Part-Time) 07/2019 – 03/2020
National Historic Site
Tour Guide/Guest Services Representative
Responsible for providing tours of the site, excellent customer experience, and provide customer service and act as cashier in gift shop.
RETIRED 06/2015 – 07/2019
CROSSVIEW INC. 05/2014 – 06/2015
Developer and Sales of e-commerce software and consulting services.
Business Development Specialist/Marketing Assistant – Work from Home
Responsible for soliciting potential C-level individuals to develop interest in Crossview’s products and services and writing and publishing blogs for marketing. Met all sales objectives. Company was purchased.
ROBSON COMMUNITIES (Part Time) 07/2011 – 05/2014
Master Planned 55+ Retirement Communities for Seniors and Active Adults
Property Specialist
Responsible for managing care of 10 model homes, 7 guest homes, and 5 “spec” homes, and meeting the needs of guests.
RETIRED – Moved from Pennsylvania to Arizona 11/2009 – 07/2011
DON GUANELLA VILLAGE (a division of Catholic Social Services) 03/2009 - 11/2009
Non-profit residential school and training facility for intellectually and developmentally challenged boys and men.
Director, Human Resources
Responsible for all aspects of Human Resources including recruiting, performance management, training, employee relations, and compensation. Responsible for 130 employees. Left position to move to Arizona.
STROHL SYSTEMS (acquired by SunGard Availability Services) 06/1998 – 12/2008
$100M developer of business continuity software.
Director, Legal & Administrative Affairs
Aligned programs with organizational strategy, growth goals and market conditions for $100M business continuity planning solution company. Key member of executive team; instrumental in acquisition and integration planning.
Responsible for full range of human resources, organizational development and administration functions. Managed staff and partners delivering human resources products and services.
Responsible for drafting, negotiating, and managing all software licensing agreements and all other business contracts with attorneys and C-level individuals for Fortune 500 and Fortune 1000 companies.
Established HR Department, positioning the company for growth from 52 to 175 people. Initiated new programs and repeatable processes for on-boarding, orientation, employee communications, performance management, safety, and recreation. Reduced turnover from 22% to 12%
12Resume Page 2, Steve Signore
Conducted comprehensive compensation and benefits benchmark research and analysis. Redesigned systems; dramatically improved external competitiveness and internal equity.
Directed all aspects of recruiting and retention. Worked with managers to better identify staffing needs, hiring approaches and applicant selection. Introduced employee referral system and on-line recruiting which reduced costs by $200,000.00 per year.
Acted as a liaison between staff and management on employee relations, affirmative action, and other regulatory matters at the local, state and federal level. Accountable for compliance reporting, corrective action planning, management training and dispute resolution; helped company avoid litigation and undue exposure. Successfully managed PAHRC complaints to dismissal by implementing mandatory documentation system.
Created and presented team building exercises, training.
Assisted in the processes necessary for the sale of the company.
Voted “Manager of the Year” in 2002 and 2005.
ADDITIONAL EXPERIENCE
EASTERN UNIVERSITY – Part Time 2003- 2009
Associate Professor
Taught Human Resource Management, business ethics, leadership.
TEMPLE UNIVERSITY - Part Time 2004-2009
Guest Lecturer
Taught Real Estate Law, Real Estate Finance, Principals of Real Estate.
EDUCATION
2001 Senior Professional Human Resources, Villanova University, Villanova, PA
2000 Masters of Business Administration, Eastern College, St. Davids, PA
Juris Doctor, Duquesne University School of Law, Pittsburg, PA
Bachelor of Arts, University of Pennsylvania, Philadelphia, PA
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