Customer Service Specialist

Ernestine Menifee

** **** **** #*

Hamilton, Ohio 45013

Home: 513-***-****

Fax: 513-***-****

ad2o0e@r.postjobfree.com

Objectives: I am self-motivated and focused. I have developed a passion for helping my customers,

get their issues resolved to the customer’s satisfaction. My goals and aspirations mean a lot to me.

Given the opportunity to become a team player, I will be an asset to any company. My interest is to be

an effective and efficient team player for any company where there is room for growth.

Experiences:

Company: Walgreens

Date: August 23.2023- November 27.2023

Position: Pharmacy Technician

Work Experience: Work the drive-thru, take in scripts, verify drugs are

available to fill the scripts, file/delete inactive scripts, work the front desk, and complete and update current insurances for complete families, set up vaccines for families.

Company: Dollar Tree

Date: March 2020-July 22.2022

Position: Customer Service Specialist/Cashier

Work experience: Assist customers, ring out customers' orders, light stocking.

Company: Barclays

Date: March 2018- March 2019

Position: Customer Service Specialist

Work experience: Open and close credit accounts, add/remove users, adjust interest rates, issue credit cards based on credit scores, resolving customers issues.

Education: Institution: Courter Technical High School

Degree: Diploma

Completion: 1973

Institution: Butler County Clerk of Courts

Degree: Notary License

Completion: November 1998

Institution: Benchmark Portal

Degree: Call Center Certification

Completion: February 2018

Summary of Qualifications:

Excellent customer service, communication and transitional skills.

References: Available upon request.