Post Job Free

Resume

Sign in

Customer Service Soft Skills

Location:
Chatuchak, 10900, Thailand
Posted:
January 11, 2024

Contact this candidate

Resume:

Amrita sinha

Contact no. *********/858-***-****

ad2nx4@r.postjobfree.com

Bangkok 10900, Thailand

Teaching & Classroom Management

Extensive background in education and academic environments. Experienced in public school teaching, training: Special Strengths:

Creating Assignments

Designing Lesson Plans

Confidence Building

Formulating Learning Outcomes

Program Management

Team Management

Critical Thinking

Student Motivation

Established record of consistent student progress…obtained positive teacher evaluations. Achieved academic goals…built lasting relationships with students, faculty and parents.

B.sc (Major in chemistry) TEFL Certification

Selected Career Highlights

Soft skills Trainer, speak Well Skills Academy Mumbai (India) 2018-2019

https://speakwell.co.in/

The speak well skills academy is leading brand of English language training in Mumbai.

Appointed Soft Skills trainer for 60 staff (wait staff, captain and executives who are working in the Chain Restaurants: - Mainland China, Oh Calcutta, Flame and grill, Cafe mazzuna etc.)

https://www.speciality.co.in/

Formulated a training to enhance their communication skills as well as how to deliver excellent customer service.

Secured new customers…… increased productivity, expanded the demand of the restaurants.

My sessions, worked as an effective strategy to improve the restaurant service, which helped to turn the existing customers into promoters.

English language trainer, The Narayana group of schools - Kolkata (India) 2019-2020

https://www.narayanaschools.in/,

The Narayana group of schools, is one of the Asia’s largest educational conglomerates, which is the home to a flourishing academia with 300 schools, 300 junior colleges, 8 professional colleges.

Designed lessons for the teachers, parents and the students, executed effectively, this worked as admission strategy for the school to increase student enrollment.

Conducted career counselling workshop, for the students who want to go abroad for their higher study, this positively affected to establish good reputation of the school.

English Instructor, VETA Kolkata (India)

http://veta.in/courses/spoken-english-competency-module.html

VETA is the significant place to enhance the Language skills.

Created students centered learning environment.

Helped learners:

1.To build up confidence level, while having conversation in English,

2.To crack job interviews,

3.To secure best promotions in their career,

4.To achieve higher band score in IELTS.

Helped the institution to attract more students to the admission process.

Attended workshops Masterclass for the IELTS Trainer (British council India)

Prepared lessons for Teaching Receptive skills and Productive skills.

Conducted sessions for the candidates who were appearing for IELTS general as well as for IELTS academic.

Education:

Bachelor of Science (Major in chemistry)

J.P university https://jaiprakashuniversity.com/

2003

Certifications:

TEFL International TESOL Certification (120 hours)

Vantage TEFL Certification, Bangkok, Thailand

Masterclass for IELTS Trainers

British council of India 2018

https://www.britishcouncil.in/teach/teacher-training/masterclass-ielts-trainers

2022

Professional

Language instructor

Technical:

Diverse application program skills including MS Word, Excel, and PowerPoint,

.

Professional and personal references available upon establishment of mutual interest.



Contact this candidate