Da Lee

Pharmacy Technician

Gresham, OR

ad2nwd@r.postjobfree.com

+1-503-***-****

Reilable and Organized pharmacy technician, with high level of success in supporting pharmacy operations. Proactively idenifies opportunities to more efficiently assist pharmacists and customers while communication with healthcare provider. Conributes to overall efficiency by maintaining and organizing prescriptions, keeping detailed patient records, and adhering to strict standards of confidentiality.

Work Experience

Certified Pharmacy Technician (CPhT)

Ardon Health Specialty Pharmacy - Portland, OR

December 2019 to Present

• Data Entry

• Run prescription test claims

• Make provider and patient calls

• Electronically submits prescription insurance claims and completes benefits investigations

• Acts as liaison between company, patients, physician’s office, manufacturer, HUBs, and third-party payers.

• Responsible for reviewing new prescriptions and making sure all necessary information including insurance verification is available to process orders.

• Explains all company programs and services to patients and physician’s office staff.

• Communicates with patients as needed based on prescription refills and refers any medication or illness related questions or concerns to a board licensed healthcare professional, including but not limited to nurses, pharmacists, and supervised pharmacy interns.

• Responsible for scheduling prescription refills utilizing the pharmacy software.

• Maintains documentation of calls to and from patients.

• Contacts patients to schedule deliveries, confirm addresses, inform of any co-payments involved, and notify of payment responsibilities.

• Maintains patient confidentiality.

• Utilizes operating systems and tools to help manage patient therapy and refill compliance.

• Processes and follows up on payer denials, consulting with the insurance plan and patient as needed.

• Initiates timely, accurate, courteous, and concise responses to escalated inquiries.

• Complies with the company’s Human Resources policies, Employee Handbook, Code of Conduct, and all department policies and procedures, including protecting confidential company, employee, and customer information; attending work punctually and regularly; and adhering to good safety practices in all activities.

• Performs other duties and responsibilities as assigned.

• Ability to multi task and work in a fast pace environment.

• Ability to work independently and as a team.

• Ability to come in to work on time and on a daily basis. Certified Pharmacy Technician (CPhT)

Multnomah County, OR - Portland, OR

July 2018 to June 2019

Pharmacy Technician

Multnomah County Health - Portland, OR July 2018 to May 2019

• Labeled and packaged medications according to company policy, applicable laws and regulations, and standards of practice to ensure safe, accurate administration.

• Safely and accurately prepared all medications and sterilized produsts using proper techniques, calculations and precautions.

• Maintain documentation of all repackaged medications as required by company policy.

• Greeted customers promptly and answered all inquires courteously.

• Keep area clean throughout the entire shift. Replenished supples needed to provide efficient service in a timely manner.

• Checked the inventory for expired medications and disposed of them when necessary.

• Delivered supples, records and medications to other branches when needed. Certified Pharmacy Technician (CPhT)

Albertson Savon Pharmacy - Portland, OR

January 2002 to July 2018

• Assisted with the day-to-day training of new employees.

• Coordinated schedules, tracked employee stock and new merchandise.

• Oversaw daily operations for the drug store including answering phone call, taking customer orders, and maintaining cleanliness of store.

• Ensured all registers were balanced and the end of the shift.

• Performed inventory and reordered depleted stock and new merchandise.

• Adhered to all health department regulations regarding the disposal of hazardous materials.

• Answered all questions and requests posed by customers and referred them to the Pharmacist.

• Managed the pharmaceutical inventory, including ordering, expediting and restocking medications.

• Resolved insurance issues with the insurance companies contracted with the pharmacy. Certified Pharmacy Technician (CPhT)

Phoenix Pharmacy - Portland, OR

January 2001 to October 2002

• Labeled and packaged medications according to company policy, applicable laws and regulations, and standards of practice to ensure safe, accurate administration.

• Safely and accurately prepared all medications and sterilized products using proper techniques, calculations and precautions.

• Maintain documentation of all repackaged medications as required by company policy.

• Greeted customers promptly and answered all inquires courteously.

• Keep area clean throughout the entire shift. Replenished supples needed to provide efficient service in a timely manner.

• Checked the inventory for expired medications and disposed of them when necessary.

• Delivered supples, records and medications to other branches when needed. Education

Pharmacy Technician Certification in Pharmacy

Apollo College - Portland, OR

March 2001 to September 2001

Skills

• Customer Service

• compounding

• Pharmacy

• Billing

• inventory

• Microsoft Office

• Typing

• Microsoft Word

• Cash Handling

• Word

• Outlook

• Data Entry

• Time Management

Certifications and Licenses

National pharmcy tech

August 2018 to June 2020

Sterile compounding

National Pharmacy Technician Certification (PTCB)

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