ROBERT COLE
**** * ***** *** ******, Ga. ***** 919-***-****
ad2nu1@r.postjobfree.com
Career Summary: Highly analytical, detail-oriented, competent individual experienced working with discretion, and sound judgment within different work environments. Demonstrate strong prioritization, organization, and communication skills. Expert at analyzing, examining different issues and based on guidelines of employer handling task accordingly. I Possess great work ethic and outstanding interpersonal skills; able to interact confidently with professionals at all levels. Perform multiple assignments simultaneously with commitment to excellence in completing tasks timely and accurately.
EXPERIENCE
MAR 21 – FEB 23
OPERATIONS MANAGER, NIGHT AUDIT Holiday Inn Express
Managed: Front Desk (checking guest in/out, reservations new/old, guest accounts/folios, and night audit) House Keeping (flipping rooms in a timely orderly manner, refreshing rooms for stay over guest, and laundry) Maintenance (mechanics of each room checked upon guest arrival : lights, TV, AC, and plumbing)
OCT 22 new position Different location (Raleigh)
Night Audit
Preformed all front desk duties, and before 2am each morning ran all night audit reports.
FEB 19 – MAR 21
SHIPPING AND RECEIVING / FORKLIFT OPERATOR, Capital Materials
Receiving (received all new product from sheetrock to instore sellable accessories) Forklift (used forklift to receive, stock, and ship materials on flatbed or boom truck) Shipping (completed orders for customers, staged completed orders, and check against work order for accuracy)
DEC 14 – FEB 19
SALES MANAGER, RENT-A-CENTER
Managed: Sales (observed all sales for staff making sure each employee hit their sales goals for the week, used warm leads to generate new customers, managed client account for on time payments, and any service issues) Shipping/ Receiving (shipped orders to customers protecting delivery times, received new product balancing work orders)
RELATED WORK EXPERINCE
Quality Inn (Albany, Ga) General Manager Red Roof Inn (Albany, Ga) Front Desk Manager
Residence Inn (Raleigh, NC) Front desk Days Inn (Raleigh, NC) Front Desk
Omni Orrington (Evanston, IL.) Night Audit
EDUCATION
1993-1997
MAINE EAST HIGH SCHOOL
Basic course work 3.2 GPA, peer mentor, all conference running back
2014-2016
DIESEL TECHNOLOGY, Albany technical college
Studied diesel engines
SKILLS
Shipping and Receiving 20 years of experience
Forklift operations 20 years of experience
Hospitality 20 years of experience
Management with 14 years of experience
Customer Service 20 years of experience
Sales 12 years of experience
MILITARY
Army National Guard
Served from 2004 to 2006 where I have an Honorable Discharged injured on the way to camp phoenix, Afghanistan