HANNA A. BICE
CONTACT
Pell City, AL 35125
***********@*****.***
PROFILE
Self-motivated with the ability to manage multiple administrative tasks in fast-paced situations, a likable personality, and outstanding customer service skills. Interested in a full-time role where I can assist with the secretarial support of the fellow-staff. Seeking to join a thriving environment where I can successfully apply my remarkable time management and front desk handling skills. Through my years of work experience, I have gained knowledge in several different fields, combined I believe that I can be an asset to your team.
BARNES & BARNES LAW FIRM, P.C. - REAL ESTATE LEGAL ASSISTANT
2020-PRESENT
Assisted with the review and drafting of closing statements, title ordering/clearing, closing documents, deed packages and various required closing affidavits. Obtained closing figures from banks and pro-rated all closing figures, disbursed funds, ensured file was balanced; sent original documents to Court’s record departments Reported directly to up to three attorneys in additional to 10+ real estate agents, lenders, and new construction builders’ staff on a daily basis.
MAINSTREET DRUGS – CERTIFIED PHARMACY TECHNICIAN
2016-2020
Answer, resolve and triage inbound patient and provider inquiries. Resolve insurance-related issues and assist patients with various forms of financial assistance. Locate, dispense, pack, and label prescribed medication for patients for pharmacist review. Reported directly to up to 3+ pharmacist, and a lead pharmacy technician. Lead the compounding of non-sterile compounding department. Required to review, calculate, and prepare compounded prescriptions per prescribers specific orders.
UNION STATE BANK – CREDIT CARD COORDINATOR, DEBIT CARD DEPT. ASSISTANT, ASSISTANT SECRETARY, LOAN ADMIN, TELLER
2015-2016
Grew within the company from introductory bank teller up to managing the credit card department solely. As Credit Card Coordinator I gave customers lines of credit, followed company protocols, opened and managed accounts, maintained customer information confidentiality, and negotiated payment schedules. Lead the company wide conversion to a new credit card program. Transitioned 30+ year old files to update and maintain efficient records for conversion. As Loan Admin I was responsible for starting all new customer files and maintaining files for active loan transactions. On hand for closings and responsible for making sure loan checklist was satisfied. Assisted loan officer with all communications, reviewing loan documents and checking for any inaccuracies.
SKILLS
Customer Service
Critical Thinking
Leadership
Organization
Communication
Attention to Detail
Microsoft Proficient
EDUCATION
Springville High School
2013
Certified Pharmacy Technician
2016-2021