Devender J

Chennai, Tamil Nadu ******

ad2nsv@r.postjobfree.com

+91-956**-*****

Enthusiastic and versatile young professional seeking to pursue a career in the field and learn new innovations to achieve a challenging and rewarding position and to be a part of a team that dynamically works towards the growth of the company. Core areas of experience include:

Demonstrate analytical, problem solving, customer service, team building, & administrative skills.

Proven ability to investigate, research, and verify factual information with minimal supervision.

Commanding presence with volunteer experience in fund raising and leadership.

Interact and work effectively with management and customers at diverse levels. Personal Details

Highest Career Level: 5+ years experience

Industry: Administrative Assistance, Arts & Entertainment, Banking & Finance, Business Operations, Call Center, Customer Service, Internet, Ecommerce, KPO, Research, Analytics, Logistic Support, Media

& Communications, Other, Real Estate, Sports

Total years of experience: 11

Work Experience

Senior Process Executive

Compton Group Private Limited - Chennai, Tamil Nadu February 2022 to Present

Senior Finance Executive

Balaji Associates & Tax Consultants.

December 2016 to June 2021

Role and Responsibilities (Balaji Associates & Tax Consultants):

• Handling Emails and chats of Clients who are in need to file their Tax and also instruct them to pay their upcoming tax deductions & late charges (if any). Senior Process Associate

Tata Consultancy Services Ltd

December 2012 to November 2016

Role and Responsibilities (TCS):

• As an Senior Process Associate and also an Underwriter with TCS and also Handling All types of Mortgage loans from our Clients in USA. Process includes Dealing From Doc indexing Till the Approval of the Loan (End to End Process).

• Job Description (TCS):

• Downloading the loans of our customers from our client's software and with the help of their filenet application and also getting loans through phone by our client and as well as from our customers.

• Getting loans of various Customers from our US clients and analyse those loans with the help of our Client's application and will research the other data of our Customers regarding their credit scores, capital, collateral, capacity and the payment history, etc.., with respective websites and do check the details provided by them is correct with the help of those websites.

• Interacting with the Customers through email and phone in order to get the datas of their payment history and also other required datas like employment history, loan history from them.

• Once the research of the provided information from our customers is found true, we will be sending those loans to our clients to finalize and also intimate the same to them through email and also make a call to the customers about the provided information whether it is true or if there is any discrepancies. Financial Analyst

Zenta Knowledge Services Private Ltd

February 2009 to September 2011

• Job Description:(Zenta)

1 It is a Semi-voice process and I was into WRI Accounts Receivables Collections Process. 2 I was handling calls from our US customers and interact with the customer to collect their Rent payment, Account statements and also inform them if there is any discrepancies. 3 Once I get all the required datas from the customer. We will start the process of analysing the Account statement.

4 Normally we will be getting account statement for minimum 10 years and goes beyond 30 years as well. 5 We have to balance their account statements (i.e.., their credits & debits) and will make a call to the Customer about the status of their Account statement. Customer Support Executive

Sumi Systems and Services Ltd

June 2005 to October 2008

Education

Bachelor of Computer Application in Time Management Skills JAYA COLLEGE OF ARTS AND SCIENCE

Skills / IT Skills

• TECHNICAL SKILL: Computer Skill: Intermediate in Excel, word

• Microsoft Office

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