ANITA ADDO

**** *********** **** *** ***, Cincinnati, OH, 45215

ad2nq6@r.postjobfree.com 513-***-****

EDUCATION

National College, School of Business Cincinnati, Ohio Associates of Arts, Business Management May 2013

Honors/Awards: Class Valedictorian

Relevant Coursework: Statistics, Accounting I, Accounting II, Psychology of Human Management, Business Communication, Entrepreneurship

EXPERIENCE

Emerson Electric Cincinnati, Ohio

Interim Quality Assurance Supervisor October 2006 – present

• Manages a team of 35 experienced welders and soldering engineers dedicated to ensuring products’ compliance to grade A market standards; improved employee retention 30%.

• Organizes 3 annual department-wide professional workshops and employee social events to standardize functionality and cognizance of updated machinery and to improve work relationships by 50%.

• Oversees logistical computation of finished product transportation and production costs which resulted in a 15% downsizing of unfruitful production costs.

International Christian Fellowship Church Cincinnati, Ohio Youth Ministry Teacher and Counselor December 2008 – present

• Established engaging teaching strategy to teach Biblical principles and doctrines to adolescents which has improved teens’ sentiments towards church attendance and events; led to 40% decrease in teen turnover.

• Conducted survey and quantitative analysis for annual youth celebration conference to enhance participant experience and youth engagement by 30% from prior year.

State Farm Insurance Cincinnati, Ohio

Client Management Intern March 2012 – May 2013

• Served as a liaison in communicating State Farm insurance policies to potential clients which increased insurance policy purchases by twofold.

• Analyzed customer data with streamlined sorting and filtering data analytical techniques to improve quality customer satisfaction and brand image.

LEADERSHIP & ACTIVITIES

Matthew 25 Ministries Cincinnati, Ohio

Clothing Distribution Volunteer March 2019 – present

• Coordinated church wide women’s volunteering program to assist Matthew 25 ministries support homeless individuals with a clothing drive; provided for over 100 individuals facing housing inequalities. Other Affiliations: ICFC Women’s Ministry

OTHER SKILLS & INTERESTS

Computer: Microsoft Applications (Excel {Intermediate}, Powerpoint ) Language: Fluency in Akan

Interests: Cooking, Developmental projects in Africa