Post Job Free

Resume

Sign in

Customer Service Communication Skills

Location:
Abuja, Federal Capital Territory, Nigeria
Posted:
January 10, 2024

Contact this candidate

Resume:

ENIOLA VICTOR OLUWASOJI

LIFE CAMP, ABUJA, FCT, NIGERIA.

081******** ad2nor@r.postjobfree.com

PERSONAL INFORMATION

Date of Birth: December, 1995

Sex: Male

Citizenship: Nigerian

Marital Status: Single

State of Origin: Kogi

PROFESSIONAL SUMMARY

Highly efficient professional with administrative and customer service experience

Exceptional interpersonal and leadership skill with the ability to build positive and productive office teams

Outstanding communication skills to build rapport with client and employees at lateral and executive level

EDUCATION

Caritas University, Enugu (2019)

Bachelor of Science in Political science

Work Experience

Multichoice Nigeria limited (DSTV) November 2019 – January 2021

Customer Representative

Handled incoming calls and inquiries from prospective customers or clients

Provided customer additional information or explains services

Creates and maintains service reports

Maintained documentation of customer inquiries and responses for future references

Researched, prioritize and resolve customer issues in timely and accurate fashion

Worked with product and sales team to address and resolve customer issues efficiently.

Track and follow-up all customer request in a timely manner.

Office Cashier

Collected cash and card payments from customers

Issued receipts to customers

Processed returns and refunds as necessary

Maintained cash control over register drawer and verify amounts are correct

Supreme court of Nigeria February 2021

Administrative Staff

Provided administrative support for other employees.

Managed office supplies stock

Preparing regular administrative reports.

Organize a filling system for important and confidential company documents.

Distribute and store correspondence (e.g. letters, emails and packages)

VOLUNTEER EXPERIENCE 2017-2019

Techguys Nigeria limited

SKILLs

Proficient with Microsoft Suite (Word, Excel, PPT)

Communication skills (written and oral skills)

Organizational skills

Leadership

Presentation

Confidentiality

Excellent interpersonal relationship

Time management

REFERENCES

Justice Abubakar Tijani



Contact this candidate