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Customer Service Independent Contractor

Location:
Atlanta, GA
Posted:
January 10, 2024

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Resume:

Marcus R. Walker II 770-***-**** ad2no4@r.postjobfree.com

Objective I recently obtained the Georgia Insurance Adjuster’s License for property and casualty, and I am hoping to gain experience in the insurance field. With over eight years of professional driving experience, owning and operating a trucking business, and possessing a degree in Media Productions and Broadcasting Communications, I aim to bring a variety of skills and capabilities to help enhance your company. I also have an extensive background in sales and customer service. I am reliable, hardworking, and loyal and I am looking for a company to progress with for the years to come. Experience Owner Operator/Independent Contractor 11/2013 – Present

● I have worked for an array of trucking companies over the past ten years where my responsibilities included:

● Purchased and owned a tractor and completed all necessary paperwork with the state to operate a legitimized business.

● Responsible for securing routes for the business as well as maintaining the appropriate tax deductions.

● Maintained clean MVR and DOT records.

● Ensured all deliveries are made to schedule with minimal damage and kept a record of documentation from each party.

● Keep and document all activity on logbooks or Qualcomm system via workflow.

● Completed the new driver training course and received my CDL within two months.

● Drove and hand unloaded for US XPRESS. Delivering can goods, clothes, water etc. to the Dollar Generals in the Georgia, South Carolina, North Carolina, and Tennessee area for eight months.

● Responsible for transporting and delivering approximately 2,000-3,000 pieces daily. Leasing Specialist 04/12/2012 - 11/12/2013 Collier Companies Tallahassee, FL

• Greet prospects and qualify by covering all criteria and immediately record all telephone and in-person traffic appropriate reports.

• Conduct all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining show rooms, and any follow-up necessary

• Receive all telephone calls and in-person visits; listen to all resident requests, complaints, and comments and immediately complete maintenance work orders to inform maintenance team

• Leased 77% out of 180 apt units within ten months.

• Monitor traffic daily; submit recommendations as to what advertising is working and what you feel is needed to generate traffic to the property

• Responsible for lease signings.

• Responsible for informing potential residents about our policies, rates, and amenities.

• Responsible for handling work orders, gathering rent checks, claiming, and following up potential residents.

Marcus R. Walker II

768 Marietta St NW Atlanta, Ga 30318 770-***-**** ad2no4@r.postjobfree.com Lead Retail Sales Associate 02/26/2008-04/07/2012 Radio Shack Tallahassee, FL

• Increased new cell phone sales to 50%; increasing potential earnings.

• Served as an excellent Customer Service Representative and produced loyal customers.

• Responsible for sales and promotion of upgraded electronics to customers, increasing store sales.

• Monitored territory performance and market trends increasing market shares.

• Responsible for planning and implementing promotional events, including speaker and professional educational programs designed to enhance customer relations and product awareness. Education 2023 Georgia Insurance Adjuster’s License for Property and Casualty 2006 - 2008 Tallahassee Community College Tallahassee, FL Received AA in Media Productions and Broadcasting Communications 2002-2006 Booker T. Washington High School Pensacola, FL Received High School Diploma

Obtained Double/Triple Trailer (T) and Tanker (X) endorsements. Adobe Premier Suite

Pro Tools Audio and Sound Engineering

Interests Music, Art, Photography, Graphic Design, Sound Engineering and Computer Technology. References available upon request

Personal and Confidential

Thank you for your time and consideration



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