Amber *dom

803-***-**** ad2nng@r.postjobfree.com Warrenville, SC 29851

CAREER OBJECTIVE

Results-oriented professional with experience in accelerated growth, business reengineering and financial restructuring. Frequently praised as hard-working by peers, I can be relied upon to help your company achieve its goals. EXPERIENCE

STORE MANAGER, North Augusta, SC

Lidl US, June 2017-Present

• Solved problems and resolved conflicts for team members and customers.

• Met with suppliers to negotiate product prices and coordinate delivery schedules.

• Arranged store cleanings and renovations during periods of low customer traffic.

• Tracked store inventory and ordered new products to prevent shortages.

• Implemented loss prevention strategies, alleviating shrink.

• Created and distributed training materials and programs to staff members.

• Evaluated customer feedback and complaints to locate weaknesses and improve service.

• Analyzed sales numbers and performance metrics to locate deficits and implement process improvements.

• Prepared staff work schedules and assigned specific duties.

• Organized and guided activities such as sales promotions requiring coordination with other department managers. Monitored suppliers to ensure that efficiently and effectively provide needed goods and services within budgetary limits.

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• Planned store layouts or designed displays.

STORE MANAGER, Bamberg, SC

Fred's Pharmacy, August 2010-May 2017

• Addressed employee issues, performed corrective actions and terminated employment when necessary.

• Arranged store cleanings and renovations during periods of low customer traffic.

• Evaluated customer feedback and complaints to locate weaknesses and improve service.

• Coordinated employee schedules according to availability and made staffing adjustments to cover shifts.

• Analyzed sales numbers and performance metrics to locate deficits and implement process improvements.

• Tracked store inventory and ordered new products to prevent shortages.

• Stocked and organized products in storage spaces and retail shelves.

• Interviewed and hired prospective employees according to team needs.

• Set sales targets and budgets for team leads and employees to follow.

• Implemented loss prevention strategies, alleviating shrink.

• Solved problems and resolved conflicts for team members and customers.

• Scheduled maintenance and repairs on company equipment to streamline workflow and prevent malfunctions.

• Created and distributed training materials and programs to staff members.

• Prepared staff work schedules and assigned specific duties. Established and implemented departmental policies, goals, objectives and procedures in conjunction with board members, organization officials and staff members.

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• Reviewed financial statements, sales or activity reports, and other performance data to measure productivity.

• Planned store layouts or designed displays.

STORE MANAGER, Orangeburg, SC

Dollar General, April 2004-July 2010

• Implemented loss prevention strategies, alleviating shrink.

• Communicated with vendors regarding contracts and financial responsibilities.

• Coordinated employee schedules according to availability and made staffing adjustments to cover shifts.

• Solved problems and resolved conflicts for team members and customers.

• Scheduled maintenance and repairs on company equipment to streamline workflow and prevent malfunctions.

• Evaluated customer feedback and complaints to locate weaknesses and improve service.

• Addressed employee issues, performed corrective actions and terminated employment when necessary.

• Set sales targets and budgets for team leads and employees to follow.

• Analyzed sales numbers and performance metrics to locate deficits and implement process improvements.

• Created and distributed training materials and programs to staff members.

• Tracked store inventory and ordered new products to prevent shortages.

• Interviewed and hired prospective employees according to team needs.

• Stocked and organized products in storage spaces and retail shelves.

• Prepared staff work schedules and assigned specific duties.

• Reviewed financial statements, sales or activity reports, and other performance data to measure productivity.

• Planned store layouts or designed displays.

DELI,BAKERY MANAGER, Barnwell, SC

Piggly Wiggly, May 1994-November 2003

• Sliced and weighed deli meats and cheeses for customer purchase.

• Wrote out and prepared deli tray and special orders.

• Stocked deli display cases with products and rotated items using first in, first out method. Developed good working relationships with fellow managers to promote smooth flow of products throughout store.

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Implemented effective promotional and seasonal displays of cakes and bakery items, checking labels for proper pricing.

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• Provided friendly, courteous service to internal and external customers.

• Prepared, packaged and labeled products for sale to customers.

• Cross-trained team members to build individual capabilities and secure adequate bakery coverage.

• Facilitated opening and closing of bakery by balancing cash drawer and making bank deposits.

• Engaged with team members to gain insight into workload and progress and address challenges.

• Took orders, answered questions and performed suggestive selling.

• Managed labor, maintenance and supplies to maximize profitability.

• Understood and followed food safety procedures and requirements.

• Received inventory and stocks, verifying receipt of products and orders. EDUCATION

HIGH SCHOOL DIPLOMA, Stanton, PENNSYLVANIA

Penn Foster, June 2003

SKILLS

Team Management Training And Coaching Conflict Resolution Scheduling Cash Handling Deposits Store Reports Safety Inventory Profit And Loss REFERENCES

References available upon request

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