Post Job Free

Resume

Sign in

Customer Service Shipping Department

Location:
Taylorsville, NC
Salary:
85,000
Posted:
January 10, 2024

Contact this candidate

Resume:

RONALD C. DUNCAN JR.

**** ***** **, *********, ** 28636

704-***-****

ad2nmk@r.postjobfree.com

EMAIL · LINKEDIN PROFILE · TWITTER/BLOG/PORTFOLIO

I am a self-motivated and very dedicated person who strives to continuously maintain close relationships with others within my organization to maximize company profitability and timeliness. I work with minimal supervision and go beyond what’s expected of me to not only meet goals, but to also ensure the team’s task are accomplished. I pride myself in being a quick learner and in my skills of developing those around me.

EXPERIENCE

MARCH 2002 TO PRESENT

SHIPPING LEAD, International paper

Key leader in the shipping department who has continuously taken the lead in projects to ensure all stakeholders were properly taken care while maintaining safety standards, inventory accuracy, and excellent customer service.

Create Shipment Plans

Create Dispatch Sheets

Create Bills of Lading

Complete Regular Inventory Counts

Coordinate with carriers to ensure timely product delivery

Coordinate with main production sites to ensure inventory levels for fulfilling customer orders

Troubleshoot IT issues within shipping department

Provide coverage for shipping manager during vacations and periods of absence

Supervise and train contracted labor

Maintain safety plan and training for warehouse personnel

FEBRUARY 2019 TO FEBRUARY 2020

SHIPPING SUPERVISOR, International Paper

Supervised shipping department for a year one period during the interim search for a replacement in our facility. Responsible for complete oversight of the shipping department to include the supervision of three shifts of employees, safety, training, interviewing, and personnel management.

Coordinate with multiple locations to ensure proper inventory levels to deliver superb customer service

Managed a diverse workforce to include three shifts and a team of contracted labor

Served as a plant first responder on the safety team

Reduced waste by maintaining proper inventory

EDUCATION

JUNE 1990

HIGH SCHOOL GENERAL DIPLOMA

ALEXANDER CENTRAL HIGH SCHOOL

Graduated with honors while also completing a work-study program. I have always had the values of hard-work and dedication instilled in me from a young age.

SKILLS

Microsoft Excel

Microsoft Outlook

Forklift Certified

OSHA knowledgeable

Microsoft Word

Various Shipping Programs

Safety Management

CPR and First Aid Certified

PROFESSIONAL REFERENCES

MICAH HELMS 336-***-****

MELANIE TOOLE 828-***-****

ROB SABLE 630-***-****

SOFT SKILLS

WORKING UNDER PRESSURE

ATTENTION TO DETAIL

TIME MANAGEMENT

ORGANIZATION

COLLABORATION

COMMUNICATION

LEADERSHIP



Contact this candidate