Cynthia Lenoir

+1-313-***-****

ad2nmc@r.postjobfree.com

Toledo, OH 43615

Summary

Deliver fast, efficient and accurate information, including prompt responses to customers inquiries, whether online, by phone or in person.

Work Experience

June 2012 thru April 2019

Sykes WFH - Inbound/outbound calls

Understand the wants and needs of the customer.

One call positive resolution

Sales incentives

Blackbelthelp.com

December 2021 thru October 2023

December 2021 thru October 2023

Assisted college students to reset passwords and logins.

Also assisted parents with student permission following FERPA guidelines,

Some light technical questions while following KB’s.