Customer Service Representative
Resume:
Ronald Jones
Los Angeles, CA ***** **************@*****.***
Seasoned Customer Service Representative with more than 25 years of experience in fast-paced Warehouse. Excellent Computer and Software skills. Track record of achieving exceptional results in Automotive and Logistics.
Authorized to work in the US for any employer.
Work Experience
Shipping Clerk and Forklift Operator
Langham Logistics - Compton, CA
December 2010 to February 2023
•Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.
•Determine shipping methods, routes, or rates for materials to be shipped.
•Pick Orders from Stock To Prepare For Shipping, Using Forklifts, Flatbed Carts.
•Pack, seal, label, prepare materials for shipping, using Manhattan Scale Software, UPS & FedEx also.
Parts Counter Person
Pacific Ford - Long Beach, CA
July 2005 to November 2010
•Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.
•Receive and fill telephone orders for parts.
•Determine replacement parts required, according to inspections of old parts, customer requests, or customers! descriptions of malfunctions.
•Fill customer orders from stock.
•Take inventory of stock. Inspect Warranty parts for return.
•Examine returned parts for defects, and exchange defective part? or refund money.
•Mark and store parts in stockrooms according to prearranged systems.
Parts Counter Person
Don Kott Ford - Carson, CA
September 1975 to June 2005
•Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.
•Receive and fill telephone orders for parts. Dispatch drivers for delivery.
•Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
•Fill customer orders from stock.
•Place new merchandise on display.
Education
Associate of Arts
American Broadcasting School - Oklahoma City, OK October 2010
Skills
•Customer and Personal Service
•Computers and Electronics
•Production and Processing
•Transportation
•Quality Control Analysis
•Forklift
•Materials Handling
•Order Picker
•RF Scanner
•Pallet Jack
Microsoft Word
Warehouse Experience
•Delivery Driver Experience
Packaging
•Order Picking
•Logistics
•Shipping & Receiving Load & Unload
•FEDEX AND UPS SOFTWARE
•+
•
Communication skills
•Computer literacy
•Microsoft Excel
•Inventory Control
•Freight Experience
•Flatbed
Maintenance
Certifications and Licenses Certified Forklift Operator
Contact this candidate