**/**/** - **/**/** JW Marriott Qatar

**/**** - **/**** *** Malta Seafarers Company limited.

**/**/**** - **/**/2019 Caesars Palace & Resort Bluewater Dubai LLC. 04/2015 - 03/2018 ITC Maratha luxury Hotels.( Marriott property ) 21/06/23 - Till date Riviera cruise NCL LTD

Mihir Rohit Thaker

C/301, Sunshine Garden Chs, Achole road, Near railway station, Nalasopara East, Palghar, Pincode-401209

+918********* ad2njm@r.postjobfree.com

OBJECTIVE

An assertive, self-starter who loves to sell, thrives in a fast paced environment and understands the Hospitality industry. A career that offers continuous learning, challenging and rewarding atmosphere to achieve personal and organizational growth & that will use my education, skills, abilities and experience in an executive capacity, where I can effectively contribute to operations in any capacity that best matches my skills and experience. My aim is to pursue a career in Hotel Operations that is looking for an experienced individual to join their winning team.

EXPERIENCE

Waiter

Short team project under Manforce construction trading wll. Restaurant Ast waiter

Restaurant waiter

Hell's kitchen (Michelin chef kitchen)

Waiter

Peshwa pavilion (coffee shop & buffet restaurant)

RESTAURANT ATTENDENT

ORDER TAKER IN ROOM SERVICE

EDUCATION

Maharashtra board

2009

SSC

B+

Maharashtra board

2011

HSC

B+

Mumbai University

2015-2017

APPRENTICESHIP IN F&B SERVICE.

A+

SKILLS

Guest service skills

Friendliness & Personability

Hygiene & Presentability

Took food and drink orders in a fast-paced downtown restaurant. Commended 5x by restaurant manager for efficiency and friendliness.

Operated POS & Micros to communicate orders to the kitchen for 50+ orders per busy Friday night shift. Maintained good relationship with kitchen staff.

Willing to take ownership of problems. Billing & Settlements.

*Dependable and trustworthy, Willing to learn and lead, High energy levelbars.

*Warm farewell by giving memorable experience towards food and beverage service PROJECTS

Fifa world cup project 2022

ACHIEVEMENTS & AWARDS

Certificate of Appreciation for excellent service equipped to our guests in the month of Feb2017, received from General Manager West ITC Maratha.

Certificate of Appreciation for excellent service equipped to our guests in themonth of July2017, received from HR Manager West ITC Maratha.

Certificate of Honour (Gold) awarded as the Best Employee for exceptional performance in the months of Oct-Dec 2016 from Regional Manager West ITCMaratha. Letter of Appreciation from Food & Beverage Manager for receiving excellent feedback from one of our prolific guest in the month of June 2016.

Frequent wonderful feedback from our guests on social media platforms morethen 65 comments like on TripAdvisor, Twitter, Facebook page of ITC Maratha hotels & ThePeshwaPavilion. INTERESTS

Traveling

Listening music

Like to explore my knowledge Passion to learn new things any time anywhere. LANGUAGES

English

Hindi

Gujarati

PERSONAL DETAILS

Date of Birth : 16/03/1992

Marital Status : Married

Nationality : Indian

Passport : S3750897

Gender : Male

Place : MUMBAI

RESPONSIBILITIES & DUTIES

MIHIR ROHIT THAKER

Key Qualifications & Responsibilities

*Invited customers into the restaurant in a friendly manner and seated them at appropriate tables.

*Instructed guests on menu specials, took food and beverage orders, and answered any questions which may have arisen.

*Paid close attention to dietary and allergic restrictions and remained clean and hygienic throughout all shifts.

*Recommended perfect beer and meal pairings according to customer tastes and fish of the day. Key Achievements

*Maintained 99.5% customer satisfaction rating for 24 months in a row.

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