DP Dwayne Perkins

New Orleans, Louisiana ***** 504-***-****

ad2niu@r.postjobfree.com

PROFESSIONAL

SUMMARY

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Quality-driven and goal-focused with strong research, planning and problem- solving abilities. Gifted in being a technical knowledge base, organizing workflow and improving processes.

Experienced Technical Assistant successful handling problems and determining optimal solutions. Good documentation and reporting skills with solid understanding of customer, team and vendor relations. Resourceful Technical Assistant brings extensive understanding of intricate hardware, software and peripheral support issues to computer support field. Over 1 plus year period serving as point-of-contact for assessing and troubleshooting system performance, fielding user queries and liaising with vendors and third-party support. Offers extensive experience customizing and fixing deployments to meet organizational need for nonstop operations. Adept understanding of manuals and online resources, incorporated into knowledge base to quickly and efficiently resolve problems.

ACCOMPLISHMENTS Used Microsoft Excel to develop inventory tracking spreadsheets. SKILLS Natural Leadership

Bathroom Servicing

Beverage Preparation

Menu Presentation

Cash Handling

Menu Item Recommendation

Research Abilities

Technical Presentations

Technical Diagnosis

Health Examinations

Product Sales and Promotion

Restocking Assistance

Customer Needs Assessments

Task Prioritization

Debugging

Encryption Algorithms and

Technical Support and Assistance

Computer Maintenance

Reading Comprehension

Techniques

Network Protocols

Cloud Computing

WORK HISTORY SERVER 05/2023 to 07/2023

IHOP 12150 I-10 Service Rd

Served food and beverages promptly with focused attention to customer needs.

Worked with POS system to place orders, manage bills, and handle complimentary items.

Cultivated warm relationships with regular customers. Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Bussed and reset tables to keep dining room and work areas clean. Inspected dishes and utensils for cleanliness.

TECHNICAL ASSISTANT 08/2021 to 05/2023

New Harmony Highschool 3368 Esplanade Ave

Gathered, organized and distributed technical documentation. Provided technical guidance and support to team members. Updated supervisor on status of projects.

Performed minor maintenance and repair on malfunctioning computer equipment.

Liaised with customers, communicating and resolving problems and concerns.

Troubleshot malfunctioning hardware and software deployments to support nonstop operations.

FARMER'S ASSISTANT 05/2022 to 07/2022

Grow Dat Youth Farm 150 Zachary Taylor DR,

Planted, cultivated and harvested corn, wheat and hay crops for optimal growth.

Loaded and unloaded farm supplies and materials and stored in correct barn location.

Operated farm equipment such as tractors and trucks with extreme care and precision.

Performed regular maintenance to keep farm equipment in safe working order.

Cleaned stalls, pens, and equipment using tools for optimal health of animals.

STOCKER ASSOCIATE 07/2021 to 10/2021

Walmart 4301 Chef Menteur Hwy

Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.

Maintained effective team member communication.

Answered customer questions and provided detailed product information. Greeted customers and directed to requested products. Evaluated incoming shipments for quality issues and processed unacceptable materials for return.

Maintained stockroom records and generated reports for management. EDUCATION No Degree Psychology 01/2023

University of New Orleans, New Orleans

Capstone Project: [Everyday mental health Website] The reason I designed this website was to provide free resources to people with mental health issues targeting teens.

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