Krysta Dettloff

*** ***** ***. #* ****** Valley, CA 91977 · 619-***-**** · ad2ngw@r.postjobfree.com Summary

I am a veterinary assistant with 13 years of experience in a small animal/exotics animal hospital. My position included both veterinary assisting and customer service representative duties. Education

Pima Medical Institute

Veterinary Assistant Certificate Program 2008

Experience

Grand Animal Hospital, Veterinary Assistant May ’09 – Oct ‘22 Assistant duties included:

• Restraint and handling of cats, dogs and small exotics

• Treating and monitoring hospitalized patients and boarding animals

• Completing treatments such as vaccinations, ear cleaning, wound care, suture or bandage removal, nail trim, anal gland expression, grooming

• Filling prescriptions

• Assisting veterinarian with examinations

• Assisting veterinary technicians with radiography

• Obtaining laboratory samples

• Checking in patients, taking medical histories and updating patient charts

• Cleaning and assembling surgical packs

• Hospital cleaning and organizing

Customer Service Representative duties included:

• Patient scheduling

• Triaging incoming phone calls

• Appointment confirmations

• Processing online prescription requests

• Invoicing, processing payments, reviewing discharge instructions with owners

• Filing and maintaining patient charts