Vicki Reiter
Reading, PA *****
**********@*****.***
Administrative Assistant who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Authorized to work in the US for any employer
Work Experience
Salon Education Coordinator/ Receptionist
Raylon / Art of Business - Reading, PA
August 2004 to November 2020
• Answered and quickly redirected calls to the proper department and coordinated logistics and materials for board meetings, committee meetings, and staff events.
• Directed guests and routed deliveries and courier services.
• Answered and managed incoming and outgoing calls while recording accurate messages.
• Opened and properly distributed incoming mail.
• Greeted numerous visitors, including VIPs, vendors, and interview candidates.
• Helped distribute employee notices and mail around the office.
• Maintained a clean reception area, including lounge and associated areas.
• Screened all visitors and directed them to the correct employee or office.
• Obtained signatures for financial documents and internal and external invoices.
• Coordinated, scheduled, and arranged meeting and travel calendars, for 15 plus educators daily
• Processed check requests and expenses reports
Front Desk Receptionist
Randy Harper Tax and Accounting - Reading, PA
June 2003 to June 2004
• Answered and quickly redirected calls
• Directed guests and routed deliveries and courier services.
• Answered and managed incoming and outgoing calls while recording accurate messages.
• Opened and properly distributed incoming mail.
• Greeted numerous visitors, including VIPs, vendors, and interview candidates..
• Maintained a clean reception area, including lounge and associated areas.
• Screened all visitors and directed them to the correct employee or office.
• Obtained signatures for financial documents and internal and external invoices.
• Processed payroll for other businesses
Hairstylist/Cosmetologist
The Bell Tower - Reading, PA
August 1996 to June 2001
• Hairstylist/manicurists
• Customer service
• Scheduling appointments
Education
Undergraduate Course in Medical Billing & Coding
University of Phoenix-Online Campus - Arizona
January 2021 to Present
Graduated in Cosmetology
Reading Muhlenburg Votech - Reading, PA
September 1988 to June 1991
High School Diploma
Reading High School
1991
Skills
• Microsoft office and excel (5 years)
• Multi-Line Phone System (10+ years)
• Educator expense (7 years)
• Creating budgets and spread sheets (5 years)
• Administrative Experience (8 years)
• Budgeting (5 years)
• Hair Styling (10+ years)
• Front Desk (10+ years)
• Medical Coding (Less than 1 year)
• ICD-10
• Medical Billing
Certifications and Licenses
Cosmetology licenses
June 1991 to May 2005
Has expired
Assessments
Dental Receptionist Skills — Proficient
June 2020
Managing practitioner schedules and maintaining accurate patient records Full results: Proficient
Receptionist — Proficient
October 2019
Evaluates the knowledge and skills essential to receptionist jobs. Full results: Proficient
Customer Service — Proficient
October 2020
Identifying and resolving common customer issues
Full results: Proficient
Office Manager — Familiar
October 2020
Scheduling and budgeting
Full results: Familiar
Electronic health records: Best practices — Familiar July 2021
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.