DELLA

HUMBLE

ad2ngo@r.postjobfree.com

530-***-****

Big Bar, CA 96010

Bold Profile

I am seeking a challenging and rewarding part time position to be able to utilize personal/professional skills, knowledge and experience to a mutual benefit. Prefer a ‘work at home' position. Currently retired. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Organized and efficient Medical Assistant supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service. Driven Medical Biller motivated to perform beyond expectations. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Capable Medical Billing Supervisor with thirteen years overseeing billing and coding, patient charting, insurance claims and appointment scheduling in a busy medical office setting. Detail- oriented professional with focus on deadlines and skilled in handling medical billing without errors. Confident Medical Biller knowledgeable in data confidentiality and privacy practices when reviewing patient information. Reliable Medical Biller with coding and medical terminology knowledge. Polished and hardworking performer with background overseeing accounts and handling records management tasks. Team-oriented person with great decision-making skills. Organized simultaneous office functions and direct administrative personnel to meet needs of Medical professionals. Performance- oriented and driven with in-depth understanding of budgets, payroll and office organization needs. Skillfully coordinate resources and administrative support to keep operations smooth and boost team productivity. Outgoing assistant with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance. To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem- solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level 'Work at Home' position. Ready to help team achieve company goals. Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and PROFESSIONAL SUMMARY

managing files.

SKILLS

Accounts Payable and Accounts

Receivable

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• Client Inquiries

• Collection Calls

• Office Supplies and Inventory

• Medical Billing and Collections

• Accounts Payable and Receivable

• Statement Billings

• Medicare and Medicaid Processes

• CPT Code Modifiers

• Account Management

• Physician Interaction

• Patient File Updates

• Correspondence Writing

• Legal Standards

• Material Preparation

• Invoicing Procedures

• Benefits Verifications

• Work Prioritization

• Information Inputting

• Reading Comprehension

• Insurance Claims

Workers' Compensation

Knowledge

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• Payments Posting

Verbal and Written

Communication

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• CMS-1500 Billing Forms

• HIPAA Compliance

• Obtaining Authorizations

• Medical Billing Technology

• Medical Terminology

• Records Organization and Review

• Insurance Collections

• Records Maintenance

• Medical Billing

• Reimbursement Management

• Organizational Management

• Medical Coding Knowledge

• Professional Correspondence

• Recordkeeping Accuracy

• Medical Claims Submission

• ICD-10 Coding

• Medical Records Security

• Office Organization

• Training and Development

• Customer Satisfaction

• Microsoft Office

Sportsman's Express Shell

08/2011 - 06/2012

John Moore - Medical Receptionist/Billing - Supervisor Redding,, CA • 07/2007 - 04/2009

WORK HISTORY

• (convenience store/gas station) Don Frazier 275- 9725 Applied effective time management techniques to meet tight deadlines

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Exercised leadership capabilities by successfully motivating and inspiring others

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Skilled at working independently and collaboratively in a team environment

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Demonstrated leadership skills in managing projects from concept to completion

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Demonstrated creativity and resourcefulness through the development of innovative solutions

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Cultivated interpersonal skills by building positive relationships with others

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Demonstrated strong organizational and time management skills while managing multiple projects

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Acted as a team leader in group projects, delegating tasks and providing feedback

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Volunteered at local community organizations, providing assistance with day-to-day operations

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Developed and maintained courteous and effective working relationships

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Managed time efficiently in order to complete all tasks within deadlines

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• Worked flexible hours across night, weekend and holiday shifts Learned and adapted quickly to new technology and software applications

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Developed strong communication and organizational skills through working on group projects

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• Organized and detail-oriented with a strong work ethic Resolved problems, improved operations and provided exceptional service

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• Excellent communication skills, both verbal and written Completed paperwork, recognizing discrepancies and promptly addressing for resolution

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• Dr

Moore 605-6081 cell (This # has been disconnected) Duties include: reception, register new patients/return patients, data entry, scheduling appointments, answer phones, billing of insurance companies and patients with follow-up, insurance authorizations, i.e

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Work compensation, Medicare, Medical private insurance companies; collections, posting of charges and payments, customer service, organization and up keep of medical records

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• Assisted with back office when required

• ICD-9

Alhambra High Martinez

Martinez, California • 06/1967

High School Diploma

Multi seminars to add to my

knowledge 'On the job training'

Personal Respectfully, Della Humble

EDUCATION

Rooming patients, blood pressures, pulse, weights, temperatures, medication refills, attend to needs of patients and physician

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• Skilled communicator, problem solver and overall organizer

• Strived to be best office “first impression“.

Coordinated patient scheduling, check-in, check-out and payments for billing

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Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries

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• Processed medical insurance claims and payments

Checked patient insurance, demographic, and health history to keep information current

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Managed office logistics by scheduling appointments, maintaining files and collecting payments

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• Completed patient referrals to other medical specialists

• Managed multi-line phone system and pleasantly greeted patients Managed office bookkeeping with insurance billing and patient payments

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Greeted visitors and initiated triage processes for clients to streamline patient flow

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Printed prescription requests and queries in compliance with practice protocol

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Supported office staff and operational requirements with administrative tasks

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Registered and verified patient records before triage with most up-to-date information

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Coordinated referrals through insurance and other medical specialists and documented details in patient charts

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Obtained payments from patients and scanned identification and insurance cards

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Received and routed laboratory results to correct clinical staff members

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Helped patients complete necessary medical forms and documentation

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Notified manager of incidents and potential incidents relating to patients and staff for swift action

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Organized paperwork such as charts and reports for office and patient needs

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Completed administrative patient intakes with case histories, insurance information and mandated forms

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Conducted patient intake interviews, recording and documenting relevant information

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Performed various administrative tasks by filing, copying and faxing documents

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• Assisted with medical coding and billing tasks

Answered telephone calls to offer office information, answer questions, and direct calls to staff

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Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass

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• Maintained current and accurate medical records for patients Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls

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• Transcribed phone messages and relayed to appropriate personnel Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability

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• Greeted and interacted with patients to provide information, answer California Physicians Reimbursement Medical Billing - Supervisor 03/2002 - 07/2007

David Dennis O. D - Reception/Billing Clerk Supervisor 06/2001 - 12/2001

questions and assist with appointment scheduling

• Adhered to strict HIPAA guidelines to protect patient privacy Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments

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Organized and maintained patient chart filing system to promote quick data finding for staff

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• Invoiced patients accurately in line with charging guidelines

• Prepared and processed patient referrals and transfer requests

• Julie King 241-1473 Data entry, charges/payments Medical billing of insurance companies/patients for charges of multiple entities, follow-up on all charges, collections

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• Dr

Dennis 222-1422 Front office duties, data entry charges/payments, answer phones, Insurance authorizations

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• Customer service

• Rooming patients

• Tests/screening patients

• Blood pressure

• Gained extensive knowledge in data entry, analysis and reporting.

• Worked well in a team setting, providing support and guidance. Demonstrated strong organizational and time management skills while managing multiple projects.

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I had the privilege to serve as President of 'Secret Witness of Shasta County' for five years until moving last May.

Served as Secretary/Treasurer for Shasta Damboree for 5 years. A community event planing non profit organization

Assisted with local Lions Club events as needed

AFFILIATIONS

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